At Heathrow, our people are at the heart of everything we do. As a People Projects and Governance Manager, you’ll play a pivotal role in shaping how we deliver our People Plan - ensuring that our initiatives, governance frameworks, and change programmes drive meaningful outcomes for our colleagues and the business. You’ll join a collaborative and forward-thinking People team that partners across the airport to deliver strategic projects that enhance employee experience, strengthen leadership capability, and embed a culture of continuous improvement.
This role sits at the intersection of strategy, governance, and delivery. You’ll support the delivery and implementation of people-related projects that align with Heathrow’s long-term ambitions, ensuring that governance standards are robust, transparent, and enable effective decision-making. Success in this role means creating clarity, consistency, and confidence in how we deliver change - helping Heathrow remain a great place to work and grow.
Leading the planning, governance, and aiding the delivery of key people projects that support Heathrow’s People Plan and business strategy.
Developing and maintaining governance frameworks that ensure accountability, transparency, and effective decision-making across People initiatives.
Partnering with senior leaders and HR colleagues to prioritise and deliver change programmes that improve employee experience and organisational effectiveness.
Tracking project performance, identifying risks, and implementing mitigation to ensure successful outcomes.
Facilitating cross-functional collaboration to embed consistent project management practices and continuous improvement across the People function.
Providing insight and recommendations to the People Leadership Team to inform strategic decisions and future planning.
Proven experience in project or programme management within a People, HR, or organisational change environment.
Understanding of governance frameworks and their application in complex organisations.
Experience of managing multi skilled teams, driving performance through clear direction and accountability.
Excellent stakeholder management and communication skills, with the ability to influence at senior levels.
Analytical mindset with the ability to interpret data and translate insights into actionable recommendations.
Strong organisational skills and attention to detail, with the ability to manage multiple priorities effectively.
Ideally, you'll also have
- Professional qualification in project management (e.g. PRINCE2, Agile, or equivalent).
- Experience working in a large, matrixed organisation or within the aviation or transport sector.
- Knowledge of HR systems, processes, and change management methodologies.
- #LI-Hybrid
Job description provided by Heathrow Airport.
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