Senior Product Manager - Argos Content Experiences

In a nutshell

At Sainsbury's Tech, we power the UK's leading multi-channel, multi-brand retailer. This role owns the strategy, roadmap and delivery of the tools, platforms and experiences that enable content creation, management and delivery across Argos digital and in-store channels.

The Senior Product Manager for Content Experiences will lead a broad ecosystem spanning content management, design systems, design tooling, colleague experiences and emerging AI-enabled capabilities. Their goal is to create high-quality, consistent and engaging content experiences for customers, while making it easier and more efficient for colleagues and partners to create and manage content.

Working across Product, Engineering, Design, Commercial and Operations teams, the role holder will define a joined-up content strategy, prioritise investment and drive measurable customer, colleague and business outcomes.

The successful candidate will combine strong product leadership, commercial awareness and technical curiosity, with experience applying data, insight and emerging technologies, including AI, to solve meaningful customer and colleague problems.

What I need to do

• Define and deliver the vision, strategy and roadmap for Argos Content Experiences.
• Own the end-to-end content ecosystem, connecting colleague tools with customer-facing experiences across web, app and stores.
• Lead product investment, prioritisation and delivery across CMS, design systems, content tooling and AI-enabled capabilities.
• Improve content quality, consistency, speed to market and operational efficiency.
• Identify and deliver opportunities to use AI and automation responsibly across content creation, enrichment, publishing and governance.
• Use customer insight, colleague feedback, analytics and experimentation to drive product decisions and outcomes.
• Collaborate closely with Product, Engineering, Design, Commercial, Data and Architecture teams to deliver scalable solutions.
• Manage dependencies, risks and priorities while ensuring delivery remains aligned to customer and business value.
• Support incident management and continuous improvement activities.
• Contribute to the wider Product Community of Practice.

How I will succeed

• Deliver a clear and compelling Content Experiences strategy aligned to Argos and Technology priorities.
• Improve the quality, consistency, accessibility and effectiveness of customer content across channels.
• Make it easier and faster for colleagues to create, manage and govern content.
• Create a joined-up product direction across CMS, design systems and content tooling.
• Use data and experimentation to improve customer engagement, discovery, confidence and conversion.
• Introduce AI-enabled capabilities that deliver measurable value while maintaining appropriate governance and oversight.
• Build strong partnerships across Product, Design, Engineering and Architecture.
• Make effective prioritisation decisions that balance customer outcomes, colleague efficiency, commercial value and technical sustainability.
• Communicate vision, progress and value clearly to stakeholders at all levels.

What I need to know

• Strong product management experience across strategy, discovery, prioritisation and outcome-led delivery.
• Experience with content management platforms, digital experiences or ecommerce products.
• Understanding of design systems, content operations and colleague-facing tooling.
• Knowledge of AI and automation opportunities within content creation and management.
• Strong appreciation of customer experience, accessibility and digital design principles.
• Technical literacy across platforms, APIs, integrations and modern engineering practices.
• Experience using research, analytics and performance data to inform decision-making.
• Understanding of retail and ecommerce environments is desirable.

What I need to show

• Customer and colleague obsession.
• Strong product leadership and strategic thinking.
• Commercial focus and outcome orientation.
• Technical curiosity and innovation mindset.
• Excellent stakeholder management and influencing skills.
• Collaborative leadership across complex organisations.
• Confidence operating in ambiguity and making prioritisation decisions.
• Pragmatism, resilience and continuous learning.
• A responsible approach to AI, quality, governance and customer trust.

Our commitment

We're committed to making Sainsbury's Tech a place where people love to work. We champion diversity, inclusion and flexible working, and welcome applications from people with different backgrounds, experiences and perspectives.

#LI-KF1

We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Think about the scale it takes to feed the nation. The level of data, transactions and variety involved. Then you’ll realise this is a modern software engineering environment, because it has to be. We’ve made significant investment in the standards and principles that shape how we work. We iterate, learn, experiment and champion ways of working such as Agile, Scrum and XP. So you can look forward to exciting opportunities across everything from AI to reusable tech.

We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:

Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform.

Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme, you will also be eligible for private healthcare too.

Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.

Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).