Digital Analyst - Marketplace / Adobe or Google Analytics

Analyst – Marketplace Product Analytics – Hybrid Working

Why Join Us

At Argos, data is one of the most important parts of how we operate, innovate and serve our customers; our Data & Analytics Team ambition is to build the most technically advanced, commercial and impactful capability in the industry, powering our Next Level Strategy and helping to create an AI powered Argos, enabling More Argos, More Often through Inspiring Choice, Always Great Value and Supercharging our Digital Capabilities.

As a Marketplace Product Analyst, you will use data to help our digital products better serve customers and create value. Working closely with Product Managers and cross-functional product teams, you will identify opportunities, shape product decisions, define success measures and evaluate the impact of Marketplace features across the end-to-end customer journey. Your analysis will cover Marketplace KPIs, customer behaviour, the interaction between Marketplace and Argos owned products, and areas of friction or opportunity within our digital experiences.

What You’ll Do

• Partner with Product Managers and cross-functional product teams to discover and size opportunities that improve customer satisfaction, product performance and Marketplace value.
• Translate customer, behavioural and commercial data into clear insights and recommendations that inform product strategy, prioritisation and roadmap decisions.
• Define product KPIs, measurement frameworks and success criteria for Marketplace journeys, features and initiatives.
• Measure the impact of product launches and changes, clearly explaining successes, failures, trade-offs and opportunities for iteration.
• Design and analyse experiments, including A/B tests, ensuring hypotheses, metrics and methods are robust and results lead to actionable recommendations.
• Collaborate with Digital Analytics Implementation and Data teams to define tracking and data requirements across the product development lifecycle, helping ensure product teams have reliable data for decision-making.
• Analyse the end-to-end Marketplace customer journey to identify friction, behavioural drivers and opportunities to optimise discovery, consideration, purchase and post-purchase experiences.
• Act as a Digital Product Analytics subject matter expert, using data-led storytelling to influence stakeholders and embed customer-centric, evidence-based decision-making.
• Triage and prioritise analytics use cases with the Marketplace Analytics Manager, balancing strategic product questions, delivery needs and potential customer or business value.
• Work as part of the wider Digital & Customer Analytics team, sharing methods, insight and best practice across eCommerce, Digital Product Analytics and Marketplace Analytics.

What I Need To Know

• Strong experience using digital or product analytics to understand customer behaviour, identify opportunities and support decisions in an eCommerce, retail or marketplace environment.
• A good understanding of digital product development and customer-centric product thinking, including how analytics supports discovery, prioritisation, delivery and iteration.
• Ability to translate ambiguous product or business questions into clear hypotheses, analytical approaches, KPIs and measurable success criteria.
• Experience evaluating digital journeys, product features or propositions and turning findings into practical recommendations for Product Managers and delivery teams.
• Experience with digital analytics tools such as Adobe Analytics, GA4, Heap or similar platforms.
• Experience or strong understanding of digital experimentation, including A/B testing, hypothesis design, test measurement and interpretation of results.
• Strong analytical skills, with experience combining multiple data sources to generate actionable insight from large or complex datasets.
• Excellent data storytelling and stakeholder management skills, with the ability to communicate complex analysis clearly and influence decisions at different levels.
• Understanding of digital data collection and measurement, with the ability to work with implementation and data teams to define reliable tracking requirements.
• Experience with, or a willingness to develop skills in, SQL and/or Python for data retrieval and analysis; familiarity with Power BI, Snowflake, AWS or similar technologies is beneficial.

Essential Criteria

• Experience in digital or product analytics, using customer and performance data to influence product decisions and improve digital experiences.
• Ability to translate complex or ambiguous questions into actionable insight, clear product KPIs and measurable success criteria.
• Strong knowledge of a digital analytics platform such as Adobe Analytics, GA4, Heap or similar.
• Experience or understanding of digital experimentation and the principles that underpin robust A/B testing.
• Strong stakeholder management and data storytelling skills, with the ability to work effectively with Product Managers and cross-functional teams.
• Experience with, or willingness to learn, SQL and/or Python for data retrieval and analysis.
• Knowledge of, or a strong interest in, digital product development and customer-centric product thinking.

#LI-NR1

At Argos, we’re a digital-led UK retailer that keeps pushing boundaries to meet every generation with what they want, how and when they want it. As a market leader in general merchandise, serving millions of customers through our website, app, same-day delivery and Click & Collect services, we offer real opportunities to learn, grow and shape your career. With roles spanning Commercial, Buying, Merchandising, Design and Supply Chain, through to Digital, Operations, Customer Experience, Marketing, and People and Transformation, you will work with brilliant colleagues and directly shape how we serve our customers every day.

From enabling inspiring choice across our owned brands, including Habitat, Chad Valley and Bush, alongside the world’s biggest brands like Apple, Lego, Xbox and Samsung, to making shopping effortlessly convenient, championing trusted value and accelerating our strategy - Argos is an exciting place to build your future.

We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:

Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform.

Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy up to an additional week's holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.

Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.

Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).