Overview
Responsibilities
- Provide operational support for Cornerstone OnDemand modules, including Performance Management, Succession Planning, Compensation, and Employee Development.
- Configure workflows, forms, dashboards, security roles, permissions, and organizational structures.
- Troubleshoot system issues and partner with Cornerstone to resolve issues. Monitor support requests and ensure timely issue resolution.
- Support system upgrades, releases, regression testing, and deployment activities to ensure successful implementation of new functionality.
- Create and maintain standard and ad hoc reports using Cornerstone reporting tools.
- Develop dashboards and metrics for HR leadership and business stakeholders.
- Ensure the accuracy, consistency, and integrity of employee data within the system.
- Serve as a primary point of contact for Cornerstone user inquiries and support requests.
- Provide guidance and training to HR, managers, and employees.
- Develop and maintain job aids, training materials, and knowledge resources.
- Partner with HR stakeholders and gather business requirements for opportunities for process automation, system optimization and enhancements.
- Participate in system implementations, enhancements, and integration efforts.
- Conduct user acceptance testing (UAT) and support deployment activities.
- Support data imports, exports, and integration monitoring.
- Maintain appropriate security access and system controls.
- Performs other duties as assigned
- Complies with all policies and standards
- Bachelor's Degree Human Resources, Information Systems, Business Administration, Data Analytics, or a related field. Required
- 4+ years' experience supporting HR systems, HCM platforms, or enterprise business applications. Required
- Experience supporting Cornerstone OnDemand or another enterprise HCM/Talent Management platform (e.g., Workday, SuccessFactors, Oracle HCM) is preferred. Experience with Cornerstone OnDemand is strongly preferred. Preferred
- Knowledge of workforce planning, talent management, and performance management processes.
- Experience supporting global HR programs and employee populations.
- Strong analytical, troubleshooting, and critical thinking skills.
- Experience creating reports and analyzing data.
- Advanced proficiency with Microsoft Excel and other Microsoft 365 applications.
- Strong organizational, communication, and customer service skills.
- Ability to manage multiple priorities in a fast-paced environment.
- If you’re looking for a career where your work advances global health and where scientific excellence meets real-world impact, join us and be part of something bigger. One Team, One Purpose.
- CONNECT WITH US!
- Find us on LinkedIn:/the-emmes-group/
- Visit our website:https://www.theemmesgroup.com/
Job description provided by Emmes.
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