Inside Sales Specialist

Overview

Responsibilities

• Pitch the company’s capabilities and differentiate Emmes Group from competitors
• Implement processes to efficiently identify leads for new business opportunities and develop and execute capture strategy that align with Emmes Group’s capabilities and goals
• Identify customer stakeholders, build relationships, and gather customer insights
• Follow up on leads generated from business intelligence sources and marketing campaigns
• Establish, nurture, and grow client relationships to achieve objectives and quota
• Identify the right “win strategy” for individual opportunities and client partnerships
• Develop detailed understanding of our operations including capabilities, capacity, and timelines
• Participate in internal sales meetings, supporting sales reps and senior sales reps
• Support engagement and selling efforts across all offerings and solutions
• Use our CRM tool to manage and document communications and client information
• Help request and guide execution of non-disclosure agreements (NDA)
• Keep up to date on the latest industry trends as well as competitive posture of the company
• Prepare activity and forecast reports
• Support BD team ahead of sales event and Conferences in terms of pre-event reach out.
• Performs other duties as assigned
• Complies with all policies and standards
• Bachelor's Degree scientific or business field preferred Required
• 2-3 years sales and business development experience in CRO services and/or biomedical informatics and data science sciences
• Experience in CRM, Dynamics, managing email campaigns in HubSpot (or similar platforms).
• Demonstrated ability to acquire clients, as well as manage difficult situations
• Strong working relationships with internal operations, scientific, and business staff
• Effective presentation, documentation, and interpersonal/teamwork skills
• Ability to prioritize tasks and provide a high level of responsiveness and timely service on a day-to-day basis as well as balancing the unexpected needs of the company and clients as they arise
• Demonstrated organizational skills, high attention to detail, and the ability to multi-task
• Strong written, verbal, and problem-solving skills
• Strong communication and interpersonal skills to engage prospects and build client relationships.
• Ability to research, identify, and qualify new business opportunities in life sciences and technology sectors.
• Proficiency with CRM tools (e.g., Microsoft Dynamics, HubSpot, Salesforce) and Microsoft Office Suite.
• Excellent presentation, documentation, and organizational skills with attention to detail.
• Self-motivated, proactive, and able to manage multiple tasks and priorities effectively.
• Ability to collaborate cross-functionally with internal sales, operations, and scientific teams.
• Analytical and problem-solving skills to assess opportunities, develop “win strategies,” and respond to client needs.
• If you’re looking for a career where your work advances global health and where scientific excellence meets real-world impact, join us and be part of something bigger. One Team, One Purpose.