SUMMARY The Business Development Manager is responsible for searching for freight opportunities and providing ongoing support for existing assigned customers. The role also requires the supervision of one or more other inside sales representatives assigned their own customers. This individual is responsible for achieving quarterly/annual sales goals for their team, building strategic business relationships, and providing vision for sales strategies and their execution.
The Business Development Manager coordinates with the Director of Sales to contain the costs of selling to achieve predetermined profit yields. PRIMARY RESPONSIBILITIES Maintain ongoing rapport between the inside sales team and existing customers, while also following up on possible sales leads and seeking new business. Facilitate the growth of new business and develop new business relationships. Assist in developing strategies to increase business and stay informed on competitive activity.
Assist customers with service difficulties, i.e., credit, paperwork, operational issues, etc. Coordinate with the Director of Sales to implement sales policies, plans and programs to meet organizational objectives. Manage the activities and performance of the Inside Sales Representatives, including hiring, training, and assisting with promotion or termination decisions. Coordinate with the Pricing Department on a regular basis, securing new rate agreements and negotiating regular rate increases.
Coordinate with sales channels to raise awareness of company offerings and initiate new business ventures to increase market share and meet fiscal goals. Conduct analysis to manage sales performance against corporate objectives and market developments. Develop, manage, and nurture new business accounts and partnerships to accomplish profit and volume goals. Maximize relationships with key retail, wholesale, grocery, and foodservice partners.
Work with the Director of Sales on special projects. All other duties as required. REQUIREMENTS/QUALIFICATIONS Relevant postsecondary education is required. Six years of work experience in transportation, in a management capacity, is preferred. Must have excellent organizational, communication and computer skills, i.e., Word, Excel, PowerPoint, and Web. Able to build and maintain lasting relationships with corporate departments, key business partners, and customers.
Demonstrated knowledge of marketing and advertising theories and practices. Demonstrated knowledge of accounting and financial practices. Strong problem identification and problem resolution skills. Strong attention to detail. A professional, responsive, and positive work attitude is essential. WORKING CONDITIONS Salaried position, based on a 45-hour workweek. Some travel may be required. Manual dexterity required to use a desktop computer and peripherals.
Overtime as required.
Job description provided by The Erb Group.
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