People & Culture Coordinator

Position Purpose: The People & Culture Coordinator provides program coordination and administrative support across Learning & Development, Equity, Diversity & Inclusion (EDI), Health & Safety, and broader People & Culture initiatives. The role is responsible for coordinating employee programs, onboarding activities, learning administration, stakeholder support, reporting, and communications that contribute to a positive employee experience.

Working closely with employees, leaders, vendors, and People & Culture partners, the position helps ensure programs are delivered effectively, participation is tracked, and stakeholders receive timely and responsive support throughout the employee lifecycle. What You Will Do: Manage and respond to inquiries through the Learning and Development, EDI, Health & Safety, and HR shared inboxes while providing stakeholder support and guidance.

Coordinate Learning and Development, EDI, ERG, corporate onboarding, and Health & Safety events, including logistics, scheduling, registrations, participant communications, and leading orientation for new and rehires. Track participation, attendance, enrolment, and completion metrics for EDI, Health & Safety, and corporate learning programs. Prepare engagement, learning and other HR reports to support program monitoring and decision-making.

Maintain and administer a variety of internal resources, including SharePoint sites, internal webpages, templates, guides, presentations, and program documentation. Coordinate learning and development programs such as Corporate Buddy, Service Awards, and Take Our Kids to Work Day, leadership development initiatives, and the annual enterprise learning calendar. Administer the Performance and Learning modules in Dayforce, including course management, user support, and data maintenance.

Manage relationships with training providers and vendors, including procurement activities, scheduling, and program coordination. Support workplace Health & Safety compliance activities, including JHSC participation, workplace inspections, inspection reporting, and PPE program administration. Process Health & Safety and learning-related invoices, payments, reconciliations, and administrative documentation. Provide backup support for the employee lifecycle, including recruitment, offer administration, onboarding, HRIS transactions and employment changes.

Provide backup support for workforce planning activities, including maintaining trackers, preparing reports, and supporting organizational staffing processes. Who You Are: Experience coordinating employee-facing programs and initiatives in areas such as Learning & Development, Human Resources, Employee Experience, Equity, Diversity & Inclusion, Health & Safety, or a related function. Strong organizational and coordination skills, with the ability to manage multiple programs, events, stakeholders, and competing priorities in a fast-paced environment.

Experience supporting learning management systems, HR systems, employee databases, reporting tools, or collaboration platforms; experience with Dayforce and SharePoint is considered an asset. Strong attention to detail and experience maintaining program data, participation records, documentation, reports, and internal resources with a high degree of accuracy. Proven ability to provide responsive customer service and support to employees, leaders, vendors, and stakeholders while managing inquiries and resolving issues effectively.

Experience coordinating vendors, training providers, events, meetings, and/or employee programs, including scheduling, communications, procurement support, and administrative activities. Strong written and verbal communication skills, with the ability to prepare reports, presentations, communications, and program materials that support decision-making and stakeholder engagement. Demonstrated ability to work collaboratively across teams while supporting multiple colleagues and identify opportunities for continuous improvement.

What We Offer: Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve. A defined contribution pension plan, where IO contributes the equivalent of 5% of a full-time employee’s annual salary, with an option for IO to match an additional 5% contribution made by the employee. IO also offers a Group Retirement Savings Plan and Group Tax Free Savings Account, designed to help IO colleagues plan and save for their future.

A comprehensive package that covers health, dental, vision, out-of-country care, paramedical services, and more. A pregnancy and parental leave program that offers expecting, eligible employees a top-up to 95% of their annual base salary for 31 weeks, and our parental leave program offers eligible employees a top-up to 95% of their annual base salary for 15 weeks. Access to our $1000 Healthcare Spending Account to top up expenses not covered in the benefits program and a Lifestyle Account that expands the eligibility of health and wellness options and can include coverage for gym memberships and fitness equipment, nutrition counselling or financial planning.

Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being. IO will also cover the costs associated with up to two membership and license fees per year for eligible colleagues if directly related to the employee’s role. Access to a suite of virtual healthcare options to support non-urgent medical needs.

A convenient, central location at 1 Dundas St West, easily accessible by public transit. We offer a competitive hiring range of $72,200 to $82,200 (P2 level), pay will align with skills, knowledge and experience of the candidate. This posting will close on October 28th, 2026 at 11:59 pm. Interviews will occur on a rolling basis until the role is filled. Exact compensation may vary based on skills, knowledge and experience.

This posting is for a current active vacancy. We are actively recruiting to fill this position.