AI Workplace Solutions Engineer

We are looking for an AI Workplace Solutions Engineer to drive modern collaboration and AI-powered productivity across the enterprise. This role focuses on enabling, integrating, and governing workplace and AI solutions to deliver secure, scalable, and efficient digital experiences. Responsibilities Manage and evolve Microsoft Teams and core collaboration services, including meetings and voice capabilities Enable and support AI-powered tools, ensuring proper governance, adoption, and cost control Drive onboarding, licensing, and compliance processes for AI applications and development tools Support and optimize voice solutions, including integration with telephony platforms and SBC infrastructure Implement automation and integrations using Microsoft Graph and related technologies Provide advanced support for complex cross-platform issues Ensure security, compliance, and alignment with enterprise AI governance standards Collaborate with cross-functional teams to design and improve workplace and AI solutions Maintain documentation and contribute to service enablement and knowledge sharing Requirements Strong expertise in Microsoft 365 (Teams, SharePoint, Copilot) and collaboration tools Experience with AI tools such as Microsoft 365 Copilot, Claude, GitHub Copilot, Cursor, and similar platforms Good understanding of modern cloud platforms and identity management (e.g., Entra ID) Exposure to voice and telephony solutions, including Microsoft Teams Phone and SBC integrations Familiarity with automation and scripting (PowerShell, Python) Knowledge of AI governance, compliance, and responsible use practices Strong troubleshooting skills across integrated workplace and AI environments English proficiency at B2 level or higher Armenia (Prod) We connect like-minded people Delivering innovative solutions to industry leaders, making a global impact Enjoyable working environment, whether it is the vibrant office or the comfort of your home Opportunity to work abroad for up to two months per year Relocation opportunities within our offices in 55+ countries Corporate and social events We invest in your growth Leadership development, career advising, soft skills and well-being programs Certifications, including GCP, Azure and AWS Unlimited access to EPAM's internal learning database Free English classes with certified teachers We cover it all Participation in the Employee Stock Purchase Plan Monetary bonuses for engaging in the referral program Comprehensive medical & family care package Four trust days per year for personal needs Discounts for fitness clubs Benefits package (hotels, restaurants, stores and services) Georgia (Production) We connect like-minded people Delivering innovative solutions to industry leaders, making a global impact Enjoyable working environment, whether it is the vibrant office or the comfort of your own home Opportunity to work abroad for up to two months per year Relocation opportunities within our offices in 55+ countries Corporate and social events We invest in your growth Leadership development, career advising, soft skills and well-being programs Certifications, including GCP, Azure and AWS Unlimited access to EPAM's internal learning database Free English classes with certified teachers We cover it all Participation in the Employee Stock Purchase Plan Monetary bonuses for engaging in the referral program Comprehensive medical & family care package Five trust days per year (sick leave without a medical certificate) Benefits package (sports activities, a variety of stores and services) Kazakhstan (Prod) We connect like-minded people: Delivering innovative solutions to industry leaders, making a global impact Enjoyable working environment, whether it is the vibrant office or the comfort of your own home Opportunity to work abroad for up to two months per year Relocation opportunities within our offices in 55+ countries Corporate and social events We invest in your growth: Leadership development, career advising, soft skills and well-being programs Certifications, including GCP, Azure and AWS Unlimited access to EPAM's internal learning database Free English classes with certified teachers Discounts in local language schools, including online courses for the Kazakh language We cover it all: Participation in the Employee Stock Purchase Plan Monetary bonuses for engaging in the referral program Medical & family care package Six trust days per year (sick leave without a medical certificate) Coverage of psychology sessions of your choice Benefits package (sports activities, a variety of stores and services) Housing support program: preferential mortgage access via Otbasy Bank partnership Kyrgyzstan (Prod) We connect like-minded people: Delivering innovative solutions to industry leaders, making a global impact Enjoyable working environment, whether it is the vibrant office or the comfort of your own home Opportunity to work abroad for up to two months per year Relocation opportunities within our offices in 55+ countries Corporate and social events We invest in your growth: Leadership development, career advising, soft skills and well-being programs Certifications, including GCP, Azure and AWS Unlimited access to EPAM's internal learning database Free English classes with certified teachers We cover it all: Monetary bonuses for engaging in the referral program Medical & family care package Six trust days per year (sick leave without a medical certificate) Coverage of psychology sessions of your choice Discounts for fitness clubs and sports programs Benefits package (sports activities, a variety of stores and services) Uzbekistan (Prod) We connect like-minded people: Delivering innovative solutions to industry leaders, making a global impact Enjoyable working environment, whether it is the vibrant office or the comfort of your own home Opportunity to work abroad for up to two months per year Relocation opportunities within our offices in 55+ countries Corporate and social events We invest in your growth: Leadership development, career advising, soft skills and well-being programs Certifications, including GCP, Azure and AWS Unlimited access to EPAM's internal learning database Free English classes with certified teachers Discounts in local language schools, including offline courses for the Uzbek language We cover it all: Monetary bonuses for engaging in the referral program Medical & family care package Four trust days per year (sick leave without a medical certificate) Discounts for fitness clubs, dance schools and sports programs Benefits package (sports activities, a variety of stores and services) Belarus (Remote) We connect like-minded people: Delivering innovative solutions to industry leaders, making a global impact Opportunity to work abroad for up to two months per year We invest in your growth: Leadership development, career advising, soft skills and well-being programs Unlimited access to EPAM's internal learning database Free English classes with certified teachers We cover it all: Comprehensive medical & family care package Seven trust days per year (sick leave without a medical certificate) Discounts from 800+ partners (sports activities, restaurants, stores and services)