GTM Business Operations Analyst

• Soldo is here to change the way businesses spend, for the
• better. So every employee, department, and team is more productive and
• successful at work. Soldo connects company cards with a powerful management
• platform so finance teams can distribute money instantly, while staying in
• control of who spends, how much, where, and on what. With Soldo, budgeting,
• payments, reporting and reconciliation are simple and efficient.
• We’re both a financial services and a software company and
• one of Europe’s fastest growing fintech companies. Operating in the UK, Italy
• and Ireland, we’re over 350 employees (from 26 nationalities) strong.
• We’re a place where anyone can thrive. We’re all about doing
• the right things for the right reasons, high standards, ambition, drive and
• focus.

What’s in it for you

Competitive

salary

Private

healthcare for you and your family

Pension

scheme

Flexible

working options including working from home or our Marylebone office

60

days’ work anywhere, even outside the UK if you want

25

days off a year, plus public holidays as well as Christmas Eve and New

Years' Eve, 2 volunteering days and an extra day off on your birthday

Genuine

career development opportunities, including our mentoring scheme, your own

annual £500 learning budget

Employee

Assistance Programme and wellbeing portal

The role

• The GTM Business Operations Analyst plays a key role in
• designing, improving, and scaling the operational processes that power Soldo’s
• GTM organisation.
• As part of the GTM Business Operations team, you will work
• across Sales, Customer Success, Marketing, Onboarding, Pricing & Billing to
• identify operational inefficiencies, redesign processes, and help implement
• scalable solutions that improve the customer and employee experience.
• This is a highly hands-on role suited to someone who enjoys
• solving operational problems, improving how teams work, and driving meaningful
• change in a fast-moving SaaS environment.

Key Responsibilities

Process Design & Optimisation

Continuously

• identify opportunities to improve GTM processes across Sales, Customer
• Success, Marketing, Onboarding, Pricing & Billing, and related
• operational areas.

Support

process redesign initiatives, analyse existing workflows, partnering with

stakeholders to simplify, remove friction, and improve scalability.

Operations Monitoring

Analyse

operational data, workflows, and stakeholder feedback to identify

opportunities for improvement.

Support

the development of business cases and recommendations for operational

change.

Exception Management

Identify

operational exceptions, process breakdowns, and recurring points of

friction across GTM workflows.

Establish

sustainable operational controls and standardised processes to reduce

recurring issues over time.

Special Projects & New Initiatives

Support

the launch of new GTM motions, operational models, and cross-functional

initiatives.

Support

project delivery from problem definition through implementation,

coordinating activities across stakeholders and workstreams.

Must Have

Relevant

experience in a Business Operations, Operations Analyst, Business Analyst,

RevOps, Consulting, or similar role.

Strong

process-oriented mindset with an ability to identify inefficiencies and

design scalable improvements.

Experience

working cross-functionally in fast-paced operational environments.

Strong

problem-solving and organisational skills, with attention to detail and

ability to manage multiple initiatives simultaneously.

Experience

working with operational systems and technology platforms such as

Salesforce or similar business systems.

Ability

to translate business problems into structured operational solutions.

Strong

communication and stakeholder management skills, with the ability to

collaborate effectively across both business and technical teams.

Experience

documenting and mapping business processes using flowcharts, process maps,

or similar techniques.

Experience

working with spreadsheets, reporting tools, and operational datasets to

investigate problems and quantify opportunities.

Interest

in operational excellence, automation, AI-enabled workflows, and scalable

SaaS operations.

Experience

• supporting process implementation, transformation projects, or operational
• change initiatives is preferred. Familiarity with Revenue Operations, GTM
• processes, or SaaS commercial operations is advantageous.