EverPro - Systems Administrator (Orlando, Florida)

Location: Orlando, Florida

EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 745,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries,

EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/

EverPro, a business within EverCommerce, provides software and solutions designed to help home and field service businesses run and grow their companies with greater efficiency and confidence. EverPro brings together purpose-built tools across key trades—including field service, remodeling and roofing, landscaping, and pest and lawn—so service professionals can manage operations, engage customers, and drive long-term growth.

Our solutions support the full lifecycle of running a service business, from scheduling and dispatching work, to estimating, invoicing, and payments, to customer communication, reputation management, and business insights. Together, these connected solutions help service pros win more jobs, save time, and build stronger, more resilient businesses.

We are looking for a System Administrator to focus on our SIS DoD program. Security Information Systems, Inc. is an industry-leading alarm monitoring, automating & integrating software solution provider. With more than 30 years of experience and clients in over 120 countries. We pride ourselves on providing exceptional solutions as well as outstanding customer support to our clients in the commercial, private and government sectors. We have a proven training path for our technical team that provides the support and knowledge they need for success.

In this position, you will part of a team that maintenance and keeps under compliance a software solution on DoD Clients. In this role, you will perform monthly updates and maintenance task on internal and external systems, ensuring DoD compliance requirements are met. Daily task will include assisting the program to diagnose problems and perform troubleshooting activities via telephone and/or email communication while also using Dameware to remote in. If you love to learn and work with others while making your mark on a growing company, SIS is the place for you!

Responsibilities

• Diagnosis, research and analyze client issues and requests
• Assists clients in the implementation of SIS software and hardware systems
• Document all interactions and follow proper documentation procedures
• Run routinary windows and software patches on DoD systems
• Assist with systems troubleshooting via both phone and email
• Run and implement SCAP scans
• Assist with the creation of STIG list
• Participate in application testing and quality assurance

Skills and Experience needed for success in this role

• 2+ years of relevant experience
• Active Directory and Group Policy Object experience
• Proficiency with Windows Sever 12/16 and Window 10/11
• Strong written, verbal, and organization skills
• Strong knowledge of Windows networking
• Superior time management and prioritization skills

Experience with hardware and software issues

Candidate must be a team player, have a high energy level and be self-motivated

Must be willing to travel (~30-35% annually)

US Citizenship is required for this position

Must have a government security clearance (Level Secret or higher)

Where: Orlando, FL

The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Benefits and Perks

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
• Day 1 access to a robust health and wellness benefits, including an annual wellness stipend
• 401k with up to a 4% match and immediate vesting
• Flexible and generous (FTO) time-off

Employee Stock Purchase Program

Compensation: The target compensation for this position is $62,000 to $70,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

EverCommerce uses approved artificial intelligence (“AI”) tools to support its business operations. Employees are encouraged to use authorized AI tools, when appropriate for their roles, to improve efficiency, quality, and innovation. All AI use must comply with company policies, including requirements concerning confidentiality, data security, intellectual property, accuracy, and human review. Employees remain responsible for reviewing and validating AI-assisted work.