EXA Infrastructure Telecommunications

Product Manager, Ethernet & ULL

London, United Kingdom In person Full-time

Role Purpose

We are looking for a Product Manager to grow and develop our Ethernet and Ultra Low Latencyportfolio. This role offers the opportunity to take ownership of products that are critical to EXA's success, driving commercial performance, customer value and market competitiveness. The successful candidate will also contribute to improving Product Management processes and ways of working across the wider team.

Key Responsibilities

  • Working within the wider EXA Product Management team, the
  • Ethernet and ULL Product Manager will be responsible for the end-to-end lifecycle of the product set, with a keen focus on maximising top-line revenues.
  • Define and maintain the Ethernet and ULL product strategy, ensuring alignment with EXA's commercial objectives, network capabilities and target markets.
  • Develop and maintain a multi-year product roadmap based on customer requirements, market opportunities, technology evolution and competitive analysis.
  • Developing new product features – for instance, technical, commercial, process enhancements - to increase demand and ARPU
  • Conduct ongoing market research and competitive analysis to identify emerging trends, customer requirements and areas for product differentiation.
  • Act as the voice of the customer within EXA, gathering feedback directly from customers, prospects and partners to shape Ethernet and ULL priorities and investment decisions.
  • Contribute to business cases for new products, features and investments, including revenue forecasts, investment requirements and return-on-investment analysis.
  • Own commercial performance of the Ethernet and ULL portfolio, including revenue growth, profitability, product adoption, customer retention and strategic portfolio development.
  • Ownership of price lists and delegation of discount authority.
  • Working closely with the sales team to create winning strategies, commercial management including deal P&L and bid support, bespoke contract negotiation and back-to-back supplier negotiation where applicable.
  • Reporting on product portfolio KPIs including revenue, margin, pipeline, SLA performance,
  • Partnering with Marketing to develop product positioning, messaging, sales enablement materials and demand generation campaigns.
  • Support the Head of Product Management in improving Product Management practices across the organisation, including:

Individual Profile

  • Demonstrable experience owning a telecommunications connectivity product portfolio – ideally Ethernet or Wavelength services.
  • Experience launching new products or major service enhancements.
  • Experience producing business cases and investment proposals.
  • Demonstrates genuine curiosity about technology, customers, networks and commercial challenges, with a desire to continuously learn and develop.
  • Seeks opportunities to develop new skills and knowledge and is comfortable taking on unfamiliar challenges outside their immediate area of expertise.
  • Proactively identifies opportunities for improvement and is willing to engage with teams and subject matter experts across the business to solve problems and deliver outcomes.
  • Experience in customer and supplier contract negotiation.
  • Comfortable with basic financial concepts such as IRR, NPV, payback, as well as Capex, Opex and EBITDA..
  • Clear communicator - Excellent written and verbal English language for proposal writing and collateral creation.

Our Working Environment

Here at EXA, we believe the future includes everyone, we are open to all applications to create an environment and culture that includes one and all. We are a proud global community, that wants to drive diversity of thought though our employees and culture. We want you to come as you and make yourself and EXA successful.

Due to the amount of applications, we may not be able to respond to all applicants. If you do not hear from EXA in 3 weeks after applications, you have been unsuccessful.

All successful applicants will go through background screening.

Job description provided by EXA Infrastructure.
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