Business Analyst (IC)

Basic Functions

5-8 years of experience in delivering analytic results in client-focused roles

Strong executive-level clients facing skills and the ability to communicate complex analytical concepts with confidence to a non-technical executive audience

The role will involve meeting with senior client executives at Director, VP, CXO levels (for Data Management, BI, Advanced Analytics, Analytics-led Digital) with prospects/clients, understanding their pain-points, designing high-impact ‘demonstrable’ solutions, and most importantly, following up hot leads to a winning closure

Build senior and strategic relationships through delivery excellence (where applicable)

Tightly collaborate with EXL Health Products (Clinical, Pharmacy, Payments and Life Science) and Solutions teams to develop embedded analytics solutions

Learn from the market and inform solution/service and product design

Leverage hands-on understanding of multiple analytical skill sets and projects to drive support service delivery in successful execution in emerging areas e.g., cloud, NLP (select projects only)

Consolidate learning from multiple projects to help develop new services and solution offerings in partnership with solution architects and product managers

Research emerging technology trends, reflect on market direction and create a direction for operations/service delivery to stay a step ahead of future demand trends

Working seamlessly with other teams including Operations, Sales, Account Teams, and Technology

Essential Functions

Multi-disciplinary technologist who enjoys designing, executing and selling Healthcare solutions, and being on the front-line of client communications and selling strategies

Deep understanding of the US Healthcare value chain and key impact drivers [Payer and/or Provider]

Knowledgeable and cognizant of how data management and science is used to solve organizational problems in the healthcare context

Hands-on experience in two (or more) areas of the data and analytics technical domains - Enterprise cloud data warehousing, integration, preparation, and visualization along with artificial intelligence, machine learning, data science, data modeling, data management, and data governance

Strong problem solving and analytical skills and the ability to “roll up your sleeves” and work with a client to create timely solutions and resolutions

Experience ramping up analytics programs with new clients, including integrating with work of other teams to ensure analytics approach is aligned with operations

Ability to engage in consultative selling

Review with the Overall Product Manager & AVP for improvements in the product development lifecycle

Assessment meeting with VP & above for additional product development features.

Train & Mentor juniors in the team on a need basis.

Communicate with onshore stakeholders & Executive Team Members.

Help the Product Management Group set the product roadmap & help in identifying future sellable product features.

Client Interactions to better understands expectations & streamline solutions. If required should be a bridge between the client and the technology teams.

Required Skills - SME in U.S Health Care Analytics, Deep Knowledge on Eligibility, Medical and Pharmacy claims data, experience in working on HL7, FHIR, EMR, HER, Population Health Reporting. Need to know hands-on in using JIRA tool, and preparing Requirement documentation

Good to have Knowledge on

Enterprise business intelligence platform (Tableau, PowerBI)

Experience working on tools deployed in Azure Cloud

SQL

• Understanding of Healthcare business vertical and the business terms within
• Good analytical skills.
• Strong communication skills - oral and verbal
• Ability to work with various stakeholders across various geography
• Excellent Team player, with the ability to build & sustain teams
• Should be able to function as an Individual Contributor as well if required.
• Mentor people and create a high performing organization (foster relationships, resolve conflicts and so on while delivering performance feedback
• Should be experienced enough to figure out the right technology for each type of deployment activity