EXL Service Technology/Software

Reporting & Resource Management Lead

Uttar Pradesh, India Hybrid Full-time

Detailed JD –

  • Lead the analytics and reporting function, delivering business reviews, performance and financial reports, and dashboards using BI tools such as Power BI or Tableau.
  • Translate business and operational data into actionable insights for senior stakeholders to drive decisions and outcomes.
  • Automate end-to-end reporting workflows using SQL, Python and automation/scheduling tools to reduce manual effort and turnaround time.
  • Streamline and centralize data into a data warehouse, with working knowledge of data modeling, ETL/ELT pipelines and cloud platforms such as AWS, GCP or Azure.
  • Apply AI and GenAI tools (e.g., LLMs, Copilot) to accelerate analysis, automate insight generation and enable self-service reporting.
  • Proven experience leading analytics teams and managing stakeholders, with a strong focus on process improvement.

Manage reporting and resource management teams, Develop and implement strategies, Oversee resource allocation and utilization, Ensure alignment with organizational objectives, Provide executive level oversight.

Bachelor's/Master's in any stream 5-8 years

Job description provided by EXL Service.
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