Accounts Receivable (AR) - Billing role in the back office is responsible for managing and overseeing the collection of outstanding invoices, ensuring timely payments from customers.
Ensure that the process transactions are processed as per Desktop procedures;
Ensure that the assigned targets in accordance with SLA and any internal standard are met
Ensure that the quality of the transactions is in compliance with predefined parameters as defined by Process Excellence Standards.
Ensure adherence to established attendance schedules
MTR creation
Invoice pulling and sending to client.
Invoice formatting as per client requirement
Your tasks include monitoring and tracking outstanding invoices, sending payment reminders via email , and generating and distributing account statements to customers as needed. You will follow up on overdue accounts to ensure timely payment and resolve disputes or discrepancies related to billing. Maintaining accurate records of all communications with customers regarding collections, updating customer accounts to reflect payments, adjustments, or write-offs, and preparing and submitting regular reports on collection status and aging accounts are also key aspects of your role.
Graduate in Accounting or MBA Finance 2-4 years in Accounts Receivable (Billing and Invoicing).
Job description provided by EXL Service.
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