EXL Service Technology/Software

Business Analyst (IC)

Tamil Nadu, India Hybrid Full-time

We are looking for a detail-oriented and motivated fresher to join our Business Analyst team. The candidate will support requirement gathering, workflow design, and data analysis activities within the EXLMINE™ platform. This role provides an excellent opportunity to gain hands-on experience in healthcare analytics, business analysis, and system workflows.

Assist in gathering and documenting business requirements from internal stakeholders.

Support the configuration and implementation of workflows within the EXLMINE™ application.

Prepare basic documentation such as business requirement documents (BRDs), process flows, and meeting notes.

Work with teams to understand business needs and support solution design under guidance.

Assist in testing, issue tracking, and basic root cause analysis.

Support data validation and reporting activities.

Learn and assist in mapping data fields for reporting systems.

Gain understanding of existing processes and support documentation of workflows.

Qualifications: Bachelor’s degree in computer science, IT, or related field. Relevant certifications (Business Analysis / Data Analytics) are a plus.

Required Skills

  • Experience in Business Analysis / Data Analysis / Healthcare domain (preferred).
  • Basic understanding of business analysis concepts and processes.
  • Strong analytical and problem-solving skills.
  • Good communication and documentation skills.
  • Basic knowledge of MS Excel (data handling, reports).
  • Willingness to learn SQL and data analysis techniques.
  • Ability to work independently with guidance and take initiative.

Nice to have skills

  • Exposure to healthcare domain concepts (EHR/EMR, claims processing – basic level).
  • Basic knowledge of SQL or database concepts.
  • Understanding of Software Development Life Cycle (SDLC).
  • Familiarity with reporting or visualization tools (basic level).

Soft skills

  • Strong attention to detail.
  • Willingness to learn and adapt quickly.
  • Good teamwork and collaboration skills.
  • Ability to manage tasks effectively with guidance.

Job description provided by EXL Service.
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