Supervising associate for Netting and Settlement

Location: Wrocław - 2 days in office / 3 days remote

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

Your key responsibilities

NetPay operations and settlement delivery

• Own and coordinate daily NetPay operations across participating member firms, ensuring activities are completed accurately, on time and in line with agreed controls and service expectations.
• Oversee the review and matching of intercompany invoices and open positions across AP and AR, ensuring completeness, consistency and timely resolution of discrepancies.
• Coordinate the identification and exchange of missing documents and support member firms in correcting mismatches, disputed invoices and other exceptions.
• Review periodic netting and payment calculations and confirm that settlement outputs are complete, accurate and appropriately validated before circulation.
• Monitor member-firm payment execution and support the correct application and clearing of receipts and payments.
• Maintain operational trackers, reconciliations, evidence and process documentation to support transparency, control and audit readiness.

Member-firm onboarding and adoption

• Partner with member firms to onboard them into NetPay, from initial engagement and process assessment through readiness, testing, implementation and transition to business-as-usual operations.
• Explain NetPay requirements, roles, timelines, controls, data and documentation expectations to local Finance, AP, AR, Treasury and Controlling stakeholders.
• Develop onboarding plans, track dependencies and risks, and coordinate actions across the central netting team and member-firm stakeholders.
• Facilitate onboarding workshops, process walkthroughs and knowledge-transfer sessions; provide post-go-live support and stabilize operations.
• Monitor adoption and compliance after onboarding, address gaps and promote consistent use of the standard NetPay process.

Team management and capability development

• Provide day-to-day direction, work allocation and prioritization for the Netting and Settlement team, balancing operational deadlines, onboarding activity and improvement initiatives.
• Review team output for quality, completeness and timeliness; provide practical coaching and feedback to strengthen technical and stakeholder-management capability.
• Ensure adequate coverage, effective handovers and clear ownership of recurring activities, exceptions and follow-ups.
• Create an inclusive, collaborative environment that encourages accountability, knowledge sharing, continuous learning and proactive problem solving.
• Identify training needs, maintain process knowledge and support the development of subject-matter expertise and succession capability within the team.

Stakeholder and escalation management

• Act as the primary operational point of contact for participating member firms and central stakeholders on NetPay, netting and settlement matters.
• Build effective working relationships across geographies and functions, align expectations and provide clear, concise updates on operational status, risks, issues and decisions required.
• Manage escalations relating to unmatched items, missing documents, disputed invoices, delayed payments, process non-compliance and service delivery concerns.
• Perform root-cause analysis, agree corrective actions with relevant stakeholders and monitor actions through closure.
• Escalate material risks and unresolved issues to leadership promptly, supported by facts, impact assessment and recommended next steps.

Quality, controls and process improvement

• Drive a strong quality and control culture through defined review checks, exception monitoring, ageing analysis and timely corrective action.
• Identify recurring issues, control gaps, manual effort and process bottlenecks; translate observations into practical improvement initiatives.
• Lead or support standardization, simplification and automation opportunities that improve accuracy, cycle time, transparency and stakeholder experience.
• Define and monitor relevant operational measures, quality indicators and action plans; use data and trends to prioritize improvement opportunities.
• Maintain standard operating procedures, process maps, control documentation and other governance materials so they remain current and usable.
• Support internal and external audit requirements relating to intercompany netting and settlement, including timely provision of evidence and resolution of observations.

Reporting and governance

• Prepare and review weekly operational reporting for participating member firms, providing visibility of invoice status, exceptions, ageing, pending actions and key risks.
• Provide regular management updates covering delivery performance, onboarding progress, escalations, quality, improvement initiatives and decisions required.
• Facilitate operational governance calls and ensure actions, owners and target dates are clearly documented and followed through.
• Ensure compliance with applicable accounting requirements, EY policies, legal requirements and locally agreed operating procedures.
• To qualify for the role, you must have
• Bachelor’s degree in Accounting, Finance, Business Administration or a related field.
• Relevant experience in intercompany accounting, AP, AR, financial accounting, netting, settlement, treasury operations or a comparable finance process.
• Demonstrated experience coordinating or supervising a team, including work allocation, quality review, coaching and delivery oversight.
• Experience managing stakeholders across countries, functions and levels, with confidence in handling operational escalations and competing priorities.
• Working knowledge of ERP and accounting systems; experience with SAP is preferred.
• Strong understanding of reconciliations, transaction matching, exception management, payment flows and financial controls.
• Ability to analyze operational data, identify root causes and translate findings into sustainable process improvements.
• Good written and verbal communication skills, with the ability to explain complex issues clearly and drive actions to closure.
• Ability to work independently while collaborating effectively in a global, cross-cultural team environment.

What we look for

• People who combine finance process knowledge with sound judgment, service orientation and the confidence to lead through operational complexity.
• Professionals who are curious, collaborative and willing to challenge existing ways of working while protecting quality and control.
• Individuals who can create trusted relationships with member firms and motivate a team to deliver reliable outcomes.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines.

In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

• EY | Building a better working world
• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
• Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
• If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
• The exceptional EY experience. It’s yours to build.
• In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.