Location: Seattle
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
Position Summary
The Executive Sponsor Program Owner is responsible for leading and operating the company’s Executive Sponsor Program, which aligns Executive Leadership Team (ELT) and Senior Leadership Team (SLT) members with strategic customer accounts identified by field sales leadership. The purpose of the program is to strengthen executive engagement with key customers, improve customer advocacy within the company, support account teams in gaining access to new personas and advancing strategic opportunities, and provide executive sponsors with direct customer insights to help inform business decisions and strategy.
This role serves as the primary point of coordination between executive sponsors, field sales leadership, and account teams to ensure the program is effectively managed, scalable, and consistently delivering value to both customers and internal stakeholders.
Primary Responsibilities
- Lead the day-to-day management and continuous improvement of the Executive Sponsor Program.
- Partner with theater leadership and field sales leaders to identify strategic accounts that would benefit from executive sponsorship.
- Maintain and manage a pool of ELT and SLT executive sponsors for program participation.
- Match executive sponsors with customer accounts based on strategic alignment, business priorities, geography, and sponsor capacity.
- Manage sponsor assignment load balancing to ensure appropriate distribution of account responsibilities.
- Coordinate onboarding for new executive sponsors, including program education, expectations, responsibilities, and engagement best practices.
- Align sponsors with account teams and facilitate introductions and engagement planning.
- Serve as the primary point of contact for sponsors and account teams throughout the sponsorship lifecycle.
- Manage dynamic program updates, including: changes in account ownership or account teams; sponsor onboarding, transitions, or leave coverage; and addition or removal of accounts from the program.
- Organize and facilitate recurring workshops, best practice sessions, and learning forums for sponsors and account teams throughout the fiscal year.
- Capture stakeholder feedback and identify opportunities to improve program effectiveness and engagement.
- Develop and maintain program documentation, communications, onboarding materials, and operational processes.
- Build strong working relationships with sales leadership, executive staff, account teams, and other key stakeholders.
Knowledge, Skills and Abilities
- Strong verbal and written communication skills with the ability to engage effectively across all organizational levels, including executive leadership.
- Strong planning, organizational, and coordination skills with the ability to manage multiple priorities simultaneously.
- Ability to build and maintain effective cross-functional relationships and partnerships.
- Strong stakeholder management and facilitation skills.
- Ability to operate with professionalism, discretion, and confidentiality when working with executive leaders and strategic customer information.
- Strong problem-solving and operational management capabilities.
- Ability to adapt to changing business priorities and program requirements.
- Experience coordinating programs, initiatives, or cross-functional business processes in a fast-paced environment.
Qualifications
- Bachelor’s degree or equivalent experience.
- Minimum of 4 years of experience in a role supporting or engaging with field sales teams, sales leadership, and executive stakeholders, including ELT and SLT members.
- Experience working within enterprise sales organizations, customer engagement programs, or executive engagement initiatives preferred.
- Experience facilitating workshops, meetings, or cross-functional collaboration sessions preferred.
Physical Demands and Work Environment
Duties are performed in a normal office environment while sitting at a desk or computer table.
Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.
Duties may require being on call periodically and working outside normal working hours (evenings and weekends).
Duties may require the ability to travel via automobile or airplane, approximately 10% of the time spent traveling.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
The annual base pay for this position is: $77,100.00 - $115,700.00
F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5’s differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.
You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5’s benefits can be found at the following link: https://www.f5.com/company/careers/benefits. F5 reserves the right to change or terminate any benefit plan without notice.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com [email protected]).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws.
This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job.
Request by contacting [email protected].
Job description provided by F5.
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