Large client
Provides technical consulting services to clients; contributes to the design and delivery of technical architecture solution components; supports the efforts of more experienced consultants; plays a quality assurance role by reviewing team work products to ensure that they are accurate, consistent and meet client requirements; serves as a technical resource on a team or a team leader for other technologists.
Essential Job Functions
- Supports technical design activities related to application software, data, databases, packaged solutions and infrastructure components (Technical).
- Designs, develops and distributes technical reusable components (Technical).
- Participates in the selection, acquisition, configuration and troubleshooting of packaged solutions and technical infrastructure components (Technical).
- Contributes to applying the Catalyst framework, in role played, to determine the methodological steps that are appropriate for an engagement (Methodology).
- Leads a team of 3 - 5 company resources, in area of expertise, to conclusion of a project phase (Management).
- Assists with gap analyses highlighting current state, future state, client needs, best practices and competition (Business).
- Establishes credibility at all levels with clients and builds problem-solving partnerships with clients and colleagues (Relationship Management).
- Understands sales process, information and support requirements, and assists sales staff in identifying leads (Leverage).
- Communicates in formal presentation settings including medium sized groups, internal and external project teams, and business unit events; develops written communications to address varied styles and information needs (Communication).
Required Qualification
- 5 - 7 + years of proven enterprise development experience using ServiceNow.
- Firm grasp of ServiceNow concepts and modules. Technical proficiency in HTML, Javascript, Jelly, XML, Python, etc.
- Ability to understand business requirements and translate to technical requirements
- Experience writing / consuming REST APIs.
- Minimum 5 years of ServiceNow consulting, development, configuration and administration experience in an enterprise environment.
- Integration (interfacing) of enterprise software systems with ServiceNow.
- Strong working knowledge of ServiceNow components such as Service Catalog, Change / Incident / Problem Management, Asset Management, CMDB, Knowledge, Release Management, GRC, Discovery, etc.
- Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
Basic Qualifications
- Bachelor's degree or equivalent combination of education and experience.
- Bachelor's degree in business, computer science or related field preferred.
- Three or more years of experience in technical analysis and design, preferably within a consulting environment.
- One to two years of relevant experience in a particular technical specialty area included.
- Experience working with Catalyst and/or equivalent client-mandated methodology.
- Experience working with software, hardware, data and testing standards.
- Experience working with delivery assurance principles and procedures.
Other Qualifications
- Strong analysis and design skills.
- Good communication skills.
- Ability to manage competing priorities in a complex environment.
- Ability to devise creative technical solutions.
- Ability to convey a strong presence, professional image, and deal confidently with complex technical problems.
- Willingness to travel.
Work Environment
- Office environment.
- May require evening or weekend work.
- All your information will be kept confidential according to EEO guidelines.
Job description provided by Fabergent.
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