Fabergent Consulting

Sr. ServiceNow Technical (Travel) - Developer - Contract to Hire

Raleigh, NC In person Full-time

Large client

Provides technical consulting services to clients; contributes to the design and delivery of technical architecture solution components; supports the efforts of more experienced consultants; plays a quality assurance role by reviewing team work products to ensure that they are accurate, consistent and meet client requirements; serves as a technical resource on a team or a team leader for other technologists.

Essential Job Functions

  • Supports technical design activities related to application software, data, databases, packaged solutions and infrastructure components (Technical).
  • Designs, develops and distributes technical reusable components (Technical).
  • Participates in the selection, acquisition, configuration and troubleshooting of packaged solutions and technical infrastructure components (Technical).
  • Contributes to applying the Catalyst framework, in role played, to determine the methodological steps that are appropriate for an engagement (Methodology).
  • Leads a team of 3 - 5 company resources, in area of expertise, to conclusion of a project phase (Management).
  • Assists with gap analyses highlighting current state, future state, client needs, best practices and competition (Business).
  • Establishes credibility at all levels with clients and builds problem-solving partnerships with clients and colleagues (Relationship Management).
  • Understands sales process, information and support requirements, and assists sales staff in identifying leads (Leverage).
  • Communicates in formal presentation settings including medium sized groups, internal and external project teams, and business unit events; develops written communications to address varied styles and information needs (Communication).

Required Qualification

  • 5 - 7 + years of proven enterprise development experience using ServiceNow.
  • Firm grasp of ServiceNow concepts and modules. Technical proficiency in HTML, Javascript, Jelly, XML, Python, etc.
  • Ability to understand business requirements and translate to technical requirements
  • Experience writing / consuming REST APIs.
  • Minimum 5 years of ServiceNow consulting, development, configuration and administration experience in an enterprise environment.
  • Integration (interfacing) of enterprise software systems with ServiceNow.
  • Strong working knowledge of ServiceNow components such as Service Catalog, Change / Incident / Problem Management, Asset Management, CMDB, Knowledge, Release Management, GRC, Discovery, etc.
  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.

Basic Qualifications

  • Bachelor's degree or equivalent combination of education and experience.
  • Bachelor's degree in business, computer science or related field preferred.
  • Three or more years of experience in technical analysis and design, preferably within a consulting environment.
  • One to two years of relevant experience in a particular technical specialty area included.
  • Experience working with Catalyst and/or equivalent client-mandated methodology.
  • Experience working with software, hardware, data and testing standards.
  • Experience working with delivery assurance principles and procedures.

Other Qualifications

  • Strong analysis and design skills.
  • Good communication skills.
  • Ability to manage competing priorities in a complex environment.
  • Ability to devise creative technical solutions.
  • Ability to convey a strong presence, professional image, and deal confidently with complex technical problems.
  • Willingness to travel.

Work Environment

  • Office environment.
  • May require evening or weekend work.
  • All your information will be kept confidential according to EEO guidelines.

Job description provided by Fabergent.
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