VP, Health Care Migrations Lead

Location: Merrimack, NH

Fidelity will not provide immigration sponsorship for this position.

The Role

As a Vice President, Health Care Migrations Lead, you will lead a high-impact team responsible for crafting and delivering the implementation project strategy across Fidelity’s healthcare offerings. This role demands a visionary leader with deep expertise in translating strategic priorities into scalable, client-centric solutions.

Client Advocacy: Serve as the voice of the client, ensuring their needs are prioritized across all program delivery efforts.

Team Leadership: Manage and mentor a team of Program Managers, fostering collaboration and accountability to deliver seamless, integrated solutions.

Program Execution: Lead all aspects of the deployment of complex business initiatives, managing risks, resources, and client expectations to ensure high-quality outcomes.

Cross-Functional Partnership: Engage with internal team members to streamline communications and enhance process efficiency.

Portfolio Management: Lead integrated program delivery across multiple domains, including:

Product launches

Plan implementations

Annual enrollment campaigns

Voluntary benefits onboarding

Strategic Planning: Collaborate with Fidelity Health product leaders to develop and implement strategies that boost year-over-year growth, profitability, and operational efficiency.

Compliance Oversight: Ensure all programs align with legal, risk, and contractual obligations.

Talent Development: Build associates capabilities through coaching, career development, and succession planning.

Pipeline Cultivation: Establish relationships with internal and external feeder organizations to maintain a robust talent pipeline.

The Expertise and Skills You Bring

Bachelor’s degree required, MBA or advanced degree preferred

10 plus years in program management

15 plus years leading multi-disciplinary teams

Background in benefits administration or outsourcing

Proven ability to manage complex client portfolios

Executive-level communication and influence

Strong leadership and coaching capabilities

Consultative sales acumen

Expert in presentation and stakeholder engagement

The Team

This position reports to the Head of Strategic Client Migrations. The Client Delivery team implements and provides on-going project services to Fidelity’s Health Care, Health Savings Account and Voluntary Benefits clients. Fidelity Health plays an integral role in Workplace Investing’s Total Benefits Outsourcing portfolio.

Fidelity’s Onsite Working Model

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications

Category

Client Service

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.