Location: Boston, MA
Fidelity will not provide immigration sponsorship for this position.
The Role
Customers increasingly expect a complete view of their financial lives, including accounts held across multiple institutions. As a Principal Business Analyst, you will help build digital capabilities that aggregate third party financial data and make that information available for customer experiences, applications, APIs, and personalized insights. You will partner with product leaders, architects, engineers, data experts, and business stakeholders to translate complex customer, business, data, and technical needs into clear, actionable solutions.
Candidates must be able to leverage data to inform decisions, synthesize and clearly communicate insights, and apply a customer-first mindset with ownership, curiosity, and a commitment to continuous learning to deliver impactful results.
Translate customer and business needs into user stories, technical requirements, acceptance criteria, and test scenarios
Bring customer insights and data into product and solution decisions
Lead business, systems, data, and API requirements analysis
Analyze third party data integrations, aggregation flows, account linking experiences, and API contracts.
Create clear visual models of complex system interactions and data flows
Participate in architectural and solution design reviews
Define requirements for data mapping and normalization across different data sources.
Resolve business and technical ambiguity and identify dependencies, risks, and downstream impacts
Provide business validation to technical teams
The Expertise and Skills You Bring
Bachelor’s degree or equivalent experience
8 plus years of experience in business analysis, systems analysis, product analysis, or a related technology role
Demonstrated experience leading analysis for APIs, data products, digital platforms, or complex system integrations
Experience analyzing API contracts, endpoints, schemas, JSON payloads, validation rules, and error handling
Familiarity with API specifications and tools such as OpenAPI/Swagger and Bruno
Experience contributing to architectural and solution design reviews with architects and engineers
Ability to create UML sequence diagrams, context diagrams
Working knowledge of microservices, databases, cloud platforms, API ecosystems, and web or mobile application architecture
Basic familiarity with API authentication and authorization concepts
Strong systems thinking with the ability to bring clarity to complex business and technical challenges
Strong facilitation, communication, documentation, and storytelling skills across business and technical audiences
Experience using Jira and Confluence in an Agile product-delivery environment
Financial services, financial data aggregation, open banking, personal financial management, or account linking experience is preferred
The Team
You will join a collaborative product and technology team focused on helping customers see and use a more complete picture of their financial lives. Success in this role requires an ability to navigate complex data and technology landscapes, create alignment across teams, and connect customer and business needs with scalable technical solutions.
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
The base salary range for this position is $89,000-$180,000 per year.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Certifications
Category
Product Management
Job description provided by Fidelity Investments.
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