Relationship Analyst

Location: Cape Town

To support the business by conducting in-depth credit analysis credit analysis to evaluate risks associated with lending decisions. Provide insights that enable informed, responsible financial solutions aligned with the broader client relationship strategy, ensuring sound risk management and sustainable growth.

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in FNB Commercial Financial Advisory Growth Channel (Cape Town), you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Analyses credit data to estimate degree of risk in extending credit or lending money in support of a broader client relationship

Year on year revenue growth versus budget for team portfolio

Achieving the delivery of exceptional customer experience against the Balanced Scorecard standards

Act as the point of contact for the defined customer portfolio.

Deal with customer complaints and ensure that it is resolved to the satisfaction of the customer

Manage the growth of active customer Account Base to increase client base

Ensures a competent portfolio management as well as asset and liability growth

Achieving the delivery of exceptional customer experience against the Balanced Scorecard standards

Manage the growth of active customer Account Base to increase client base

Maximise Business Portfolio cross sell opportunities and strengthen client relationships

Convert identified leads into successful sales

Achieve individual targets as set according to appropriate business area or sales plan

Comply with governance in terms of legislative and audit requirements

Manage the % of facility documents outstanding in excess of 60 days after renewal as measured by Collateral team per BS Team / region based on facilities approved and documents submitted

Ensure effective Data Management by ensuring expired limits are attended to against set target

Prepare credit proposals for review by the Credit Product House

Compliance with procedures and processes

Keep abreast with what's happening within the market place and more specifically with regards to process and credit policy

Manage own development to increase own competencies

Additional Requirements

Advisory Industry knowledge or Finance related Diploma

Ability to support a Financial Advisor

Experience working in an Advisory environment

• Ability to resolve customer queries and complaints
• Ensure quality and accuracy of outputs
• NQF 6 in financial management or financial qualification
• 3+ min experience in a Financial Advisory support role or Financial Analyst role

You will have access to

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you are

• Adaptable and curious
• Sales driven
• Thrive in a collaborative environment

Client-centric

#Post

#FNB

#LI-TG2

Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

02/11/26

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.