Senior Product Manager (Land and Partner Products) South Bank, QLD

At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing - travel! If you're passionate about building products that deliver meaningful customer value and drive real business outcomes, this is an exciting opportunity to make a significant impact. As the Product Manager (Land & Partner Products), you will contribute to the strategy, roadmap, and lifecycle of our land distribution portfolio, including hotels, transfers, car hire, and rail products, as well as key partner offerings.

Acting as the single accountable product lead, you will determine what products are connected, how they are packaged and priced, and the capabilities available to our travel consultants. Work closely with engineering, design, marketing, operations, and support teams, you will shape product vision, define priorities, and deliver innovative, data-informed solutions that align customer needs with strategic business objectives.

This is a unique opportunity to influence product direction, drive growth, and create measurable value for both customers and the business. Day to day: Define and execute the product distribution strategy, including the assessment, selection and optimisation of supplier, aggregator and portal partnerships Own and maintain API and agent-access standards to ensure seamless product availability across internal systems, applications and channels Partner with Engineering and Data teams to determine the most effective balance of human, agent-led and automated processes Lead the evaluation and performance of AI agents and automation solutions across the product portfolio lifecycle Develop build, buy and invest recommendations for platforms and technologies that support strategic business objectives Establish and maintain business rules, including supply mapping, pricing and markup mechanisms, to improve transparency and scalability Gather, analyse and prioritise customer, stakeholder and business requirements to drive product decisions and outcomes Define and communicate a clear product vision and roadmap aligned to customer needs and organisational priorities Collaborate with engineering, design and delivery teams to successfully plan, develop and launch new product capabilities Oversee product releases and delivery milestones, ensuring initiatives are executed effectively and on schedule Monitor product performance, customer insights and key metrics to identify opportunities for continuous improvement Conduct market research, competitive analysis and customer discovery activities to inform strategic planning and innovation Lead, coach and develop business analysts and analytics professionals, fostering a high-performing and customer-focused team You'll be perfect for the role if you have: 3+ years' experience working as a Product Manager or in a related product-focused role 3+ years' experience in leadership Experience working in Agile environments and applying Agile methodologies Demonstrated product distribution or connectivity experience (API-based integration, aggregators, channel connectivity) Demonstrated experience working with AI agents and agentic ways of working Vendor and partner management experience Experience in product lifecycle management Strong understanding of customer experience and user-centred design principles Experience collaborating with UX Designers to deliver customer experiences A bachelor's degree in a related field or demonstrated equivalent experience What you will enjoy: 🙋🏾‍♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place to Work® Australia New Zealand Pty Ltd 👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability 🎉Development: Individualised, ongoing Learning & Development via communities of practice.

Dedicated time to learn, share and collaborate skills, interests and goals, as well as contribute your own expertise and insights of others. ⭐Innovation Days where you have the opportunity to create, collaborate, and bring innovative concepts to life! 🧑‍💻Dedicated Engineering Days, often hosted by technology partners off-site, where staff have an opportunity to increase knowledge and skills, and test out new and exciting technologies. 🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages ♀️Women in PM&E group - this comprehensive program aims to foster gender diversity and empower and support women in their pursuit of successful careers in technology.

It encompasses a variety of initiatives, workshops, mentorship opportunities, and networking events. 🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more 🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more 💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within 🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym 🌞Mental Health: Support and Employee Assistance Program for staff and family 🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026) 🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave 💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment 💛 Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave Irreverence.

Ownership. Egalitarianism. #LI-KC1#LI#hybrid