Card admin

Location: Queretaro BSC, Mexico

Responsibilities

The T&E and P-Card Administrator is responsible for the day-to-day administration, and support of the company’s Travel & Expense (T&E) and Procurement Card (P-card) programs, along with Concur system setup and ongoing maintenance

Manage cardholder setup, maintenance, changes, suspensions, and terminations

Serve as the main point of contact for employees, managers, and internal stakeholders on T&E and P-card matters

Maintain card program documentation, procedures, and internal controls

Recognize process deficiencies and suggest solutions

Identify inconsistencies in daily data interface, correct the inconsistency or escalate the problem to the next level, have continuous follow up on issues

Handle and respond to Flowserve internal traveler and other employee requests and inquires according to the Flowserve SLAs

Being the first escalation point for Card owners

Keeping contact with card provider

Handle urgent, critical cases

Support the month end close activities and have a basic understanding of the process

Assure accuracy of ledger account coding through rigorous training, follow-up and understanding of the available information necessary to ensure complete and accurate processing

Maintain a functional and healthy relationship with Flowserve employees to assure a healthy service level

Ensure compliance with Flowserve policies, US Generally Accepted Accounting Principles as defined by Flowserve (GAAP), Sarbanes-Oxley (SOX) and local statutory laws and regulations and that business is conducted within Flowserve ethical code of business conduct.

Perform other ad-hoc tasks defined by the direct leader or above

Ensure Desktop Procedure Documentation is up to date

Provide training to Associate and Staff Accountants

Participate in projects as required

Qualifications

• 1-3 years’ work experience in accounting or auditing platform preferably having experience with T&E and P-card reports
• Have completed or in progress an Economics/Finance related Secondary Studies or Bachelor’s degree
• Have excellent verbal and written communication skills in English. Any additional languages would be a plus but not essential.
• Higher user-level Microsoft Office, including Excel, Word and PowerPoint knowledge
• Working knowledge of Concur/ERP systems (such as Oracle, SAP)
• Natural at building positive relationships
• Have analytical, research and problem-solving skills
• Keen attention to details
• Proactively recognizes process gaps and supports process changes
• Continuous improvement mindset
• High tolerance for multi-tasking
• Ability to manage sensitive and confidential information
• Excellent team player
• Ability to train and mentor other team members