Digital Adoption Manager

Location: Singapore HQ

Summary

This role partners with business teams to identify opportunities to improve the way work is done through technology, process redesign and innovation. The role focuses on understanding business challenges, shaping digital solutions, and driving experimentation to improve productivity, decision-making, operational efficiency and customer or employee experiences.

Acting as the bridge between business and technology, the role combines product thinking, business consulting and digital knowledge to translate ideas into practical solutions. While not responsible for software development or technical delivery, the role requires sufficient understanding of digital technologies, data and enterprise platforms to collaborate effectively with product, engineering and technology teams.

Key Responsibilities

Opportunity Discovery & Solution Design

• Partner with business teams to understand operational challenges andidentifyopportunities for transformation.
• Translate business needs into solution concepts, productroadmapsand improvement initiatives.
• Evaluate opportunities based on business value,feasibilityand organisational readiness.
• Facilitate discovery sessions, design thinkingworkshopsand process improvement activities.
• Drive rapid experimentation through proof of concepts and MVPs tovalidatebusiness value.
• Apply product management principles to prioritise opportunities and define success metrics.
• Gather user feedback and refine solutions to maximise business outcomes.
• Evaluate emerging technologies and recommend practical applications to improve business performance.
• Build strong partnerships across business and technology teams.
• Present solution recommendations and business cases to technical and non-technical stakeholders.
• Champion adoption of new ways of working and support organisational change initiatives.
• Foster a culture of innovation,experimentationand continuous improvement.

Requirements

Relevant Experience

• 8+ years of experience in Product Management, Digital Transformation, Innovation, Business Analysis, TechnologyConsultingor related fields.
• Experienceidentifyingbusiness opportunities and translating them into technology-enabled solutions.
• Experience working with cross-functional business and technology teams.

Knowledge & Skills

• Strong problem-solving, analytical and stakeholder management skills.
• Good understanding of AI, automation and digital technologies, and their application to business transformation.
• Working knowledge of product management, dataconceptsand emerging technologies.
• Excellent communication,facilitationand presentation skills.
• Degree in Business, Information Systems, Computer Science, Engineering, DataScienceor a related discipline.
• Professional certifications in Product Management, Agile, Design Thinking, AI, Data Analytics or Cloud technologies areadvantageous.
• Equivalent practical experience inDigitaltransformation, innovation or digital product management will also be considered.