Location: Singapore HQ
Summary
Scoot’s people are at the heart of our business. We are committed to creating a positive, inclusive and future-ready workplace where employees can thrive in our distinctive yellow culture.
As Business Analysis Lead – AI, Salesforce & Delivery, you will lead the translation of business needs into practical, scalable and impactful solutions across Scoot’s digital, people and operational environments. You will shape how business analysis, Salesforce, process improvement, Agile delivery and artificial intelligence are applied to improve employee experiences, strengthen stakeholder engagement and deliver measurable business outcomes.
You will work closely with business stakeholders, Salesforce administrators and architects, technology teams, Product Owners, delivery partners and vendors to identify opportunities, define priorities and deliver solutions from concept through implementation. You will also contribute to Scoot’s responsible AI vision by identifying where generative AI, Salesforce AI capabilities, automation and intelligent workflows can simplify processes, improve decision-making and enhance user experiences.
In addition, you will strengthen the Business Analysis community by establishing standards, coaching team members and embedding consistent, outcome-focused delivery practices.
Responsibilities
Job description provided by Scoot.
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