Analyst, Business Systems

Salary

The salary range for this position is CAD $35.36 - $50.83 / hour

Job Summary

Join Digital Enablement – Clinical Ancillary Services and help support technology across Medical Imaging, MICY, Emergency, Allied Health and Biomedical Engineering. We are hiring a full time Business Analyst. You’ll work with clinical, operational and technical teams to analyze workflows, define requirements, support implementations and solve complex application and integration challenges.

This position is located in Surrey, BC.

We’re looking for a technically curious, self-directed Business Analyst who enjoys understanding how systems work end-to-end. The ideal candidate combines strong business analysis and critical-thinking skills with an understanding of applications, integrations, HL7, networks and infrastructure, and can translate complex clinical and technical problems into practical solutions.

As a Business Analyst, you'll support requirements analysis, workflow improvement, implementations, testing, integrations and root-cause investigation while collaborating with clinicians, application teams, infrastructure, network, security and vendors. You will also be providing operational support and providing operational efficiencies for downstream systems within the portfolio.

Education, Training and Experience

Bachelor’s degree in computer science and/or related applied quantitative scientific field, plus five (5) to seven (7) years of related experience in decision support, business analysis, performance reporting, and/or health care management, or an equivalent combination of education, training and experience. Experience with T-SQL and PowerBI is preferred.

We are committed to staff wellness and planetary health and have active working groups to support these initiatives. In addition, we value career advancement and offer professional development and education opportunities.

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields. Fraser Health offers opportunities for career growth and advancement and competitive benefits (eligibility based on employment status), including but not limited, to:

Four weeks of vacation to start.

Comprehensive 100% employer paid benefits.

Immediate enrollment in a defined municipal pension plan.

87% maternity top-up.

50% subsidy on TransLink passes.

Come work with us!

We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.

BC’s health system is in the process of transformation. As part of the planned changes, certain IM/IT, Finance, and Supply Chain roles are expected to be in scope for transition to a new provincial shared services organization, BC Shared Health Services. Candidates applying to positions in these areas should be aware that, while the role is currently employed by the Health Authority, it may transition to BC Shared Health Services as part of the first or subsequent implementation phases.

The intent of this transition is to support continuity of employment; however, details regarding timing, process, and any impacts to employment arrangements will be confirmed as planning progresses. Providing this information at the recruitment stage is intended to ensure transparency about the broader system changes underway and to support informed decision-making by candidates.

#LI-DNI

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Analyst, Business Systems, Health Informatics - Acute Care and Clinical Support, is responsible for providing a range of business and systems analysis and support services to the acute care and clinical support areas within Fraser Health. Analyzes business process re-engineering concepts and methods, with respect to health informatics, and develops, implements, and maintains health information systems and business practices pertaining to electronic health information capture and utilization. Ensures the development of the electronic health records for Fraser Health.

Responsibilities

Supports, develops, and maintains the business processes necessary to facilitate care provider access to electronic health information systems by conducting feasibility studies and determining user requirements for the uptake of electronic health information functionality or systems.

Participates in strategic planning support and change management services by assisting the Portfolio Manager or Lead in streamlining business processes and best practices for electronic health information capture and utilization.

Provides business analysis by carrying out work flow analysis, developing business information requirements and models, assisting in defining business scope and objectives and planning, designing, or modifying practical manual and automated business processes.

Participates in health information systems projects, under the direction of the Portfolio Manager or Lead, by providing business systems analysis support. May lead small projects.

Analyzes and diagnoses health information systems applications and/or business issues and provides resolution to either the systems or the business processes. Supports business process changes and/or functional changes to health information systems in support of business practice requirements by testing, modifying, and maintaining the integrated health information systems applications.

Develops Service Level Agreements between Information Management and assigned business areas to support the movement of projects to operational status, maintenance, and support.

Assists in resolving any operational issues with health information systems as identified internally or externally from the Information Management Customer Service desk.

Participates in the development, implementation, and evaluation of health informatics goals, objectives, policies and procedures for Information Management and assigned business areas within Fraser Health.

Participates on assigned internal and external committees as required and works collaboratively as a member of the Health Information Systems and Services team.

Performs other related duties as required.

Education and Experience