Key Duties and Responsibilities
- Monitor and manage the shared Accounts Receivable (AR) inbox, ensuring timely responses and follow-ups
- Assist customers with account inquiries and payment-related questions
- Post incoming payments (EFT, cheque, and credit card) accurately and promptly
- Review and post AR invoicing batches according to company policies and procedures
- Support the resolution of customer disputes in coordination with the AR team
- Monitor and manage the shared AR inbox, ensuring timely responses and follow-ups
- Assist customers with account inquiries and payment-related questions
- Assist with customer file maintenance in ERP, ensuring up-to-date information
- Assist with assigned collections and process payments by credit card
- Perform general office and administrative tasks related to AR
Experience and Qualifications
- 1–2 years of experience in an accounting or AR-related role
- Post-secondary education in Accounting, Finance, or a related field
- 2 years of experience working with accounting software
- Proficiency in Microsoft Office (Excel, Outlook, Word)
- Intermediate knowledge of Excel and MS Suite
- Accounting experience within an ERP system, preferably Epicor
- Analytical, problem-solving, and communication skills
- Self-motivated, detail-oriented, and adaptable in a fast-paced environment
- Adaptable to change and able to work in a fast-paced, customer-focused environment.
- Empathetic and professional demeanor with strong interpersonal skills.
- Excellent organizational and time management abilities.
- Strong interpersonal skills to work effectively across different teams
- Strong negotiation, problem-solving and conflict resolution skills.
Job description provided by Frontier Power Products, ULC.
View the original posting
