AI & Automation Solutions Developer

Job Location

Lisboa, Noida, Chennai, Pune, Hyderabad, Bangalore, Katowice, Lodz

Location Flexibility

Multiple Locations in Country

Req Id

14579

Posting Start Date

11/12/26

At Fujitsu, we've been driven to create a sustainable world through innovation since 1935. Today, we lead in digital transformation globally with our 130,000 employees across 50+ countries. We empower our diverse community to achieve greatness through career development and opportunities. Explore our internal positions and join us in shaping a brighter future. Thank you for being a part of Fujitsu. We look forward to growing together toward a brighter future.

Location: Portugal / Poland / Costa Rica

Reports to: Product Owner / Chief Architect

Role Overview

We are looking for a motivated Solutions Developer to join our Product team responsible for developing, enhancing, and supporting cloud-based Contact Center and AI solutions built on Amazon Connect and AWS.

This role is ideal for an early-career engineer who enjoys problem-solving, software development, cloud technologies, and Artificial Intelligence. You will work alongside senior engineers, solution architects, and product owners to deliver innovative customer-facing capabilities including AI Agents, conversational AI, automation, voice translation, analytics, and core system integrations.

The role is approximately

70% Solution Development, Testing & Implementation

15% Operational Support

10% Solution Design & Technical Learning

5% Customer & Stakeholder Collaboration

Key Responsibilities

Solution Development

• Develop, test, implement and support solutions built on AWS and other Cloud technologies.
• Build integrations between contact center platforms, AI services, ITSM tools, and enterprise applications.
• Assist in the delivery of AI-powered capabilities including AI Agents, Agent Assist, RAG solutions, translation services and workflow automation.
• Troubleshoot defects and contribute to continuous improvement initiatives.
• Follow engineering standards, coding best practices, and security guidelines.

AI & Innovation

• Support the development and testing of Generative AI and Large Language Model (LLM) solutions.
• Assist with prompt engineering, knowledge bases, AI orchestration, and conversational AI use cases.
• Contribute to experimentation, prototyping, and evaluation of new AI capabilities.

Testing & Support

• Create and execute unit, integration, and end-to-end tests.
• Support deployment, release, and operational activities.
• Assist in diagnosing and resolving production issues.
• Contribute to technical documentation and support materials.

Collaboration & Learning

• Work closely with Product Owners, Architects, Developers, BAU specialists and Service desk operational teams.
• Participate in Agile ceremonies including sprint planning, stand-ups, retrospectives, and demonstrations.
• Continuously develop technical expertise in AWS, AI technologies, and software engineering practices.

Qualification, Skills & Experience

Experience, academic exposure, or strong interest in the following

• AI & LLM Technologies: Generative AI, AI Agents, OpenAI APIs, Amazon Bedrock, Prompt Engineering.
• Software Development: Python, JavaScript, TypeScript, Java, Node.js, REST APIs, JSON, API integrations.
• Frontend Development: React, Redux Toolkit (RTK), TypeScript, Micro-frontends, Accessibility (A11y).
• Cloud & DevOps: AWS (Amazon Connect, Lambda, S3, Redshift, CloudFormation, CDK), Git, CI/CD, Infrastructure as Code.
• Professional Skills: Problem solving, technical troubleshooting and debugging skills, stakeholder engagement, technical communication, Agile delivery, teamwork, and continuous learning.
• Certifications: AWS Certified Cloud Practitioner or AI Practitioner or Developer – Associate or Solutions Architect – Associate; Agile Fundamentals.

Success in this role will be measured through

• Delivery of assigned stories and tasks within agreed sprint timelines.
• Quality and reliability of developed solutions.
• Contribution to successful product and project outcomes.
• Reduction in defects and rework.
• Growth in technical capability and AWS expertise.
• Positive feedback from stakeholders and team members.

Relocation Supported

No

Visa Sponsorship Approved

No