Lead Quality Assurance Engineer

Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Overview

Role purpose

Own end-to-end quality engineering for a Dynamics 365 enterprise application.Platform emphasis: Dynamics 365 and Power Platform depth is mandatory. Recruiters should look for direct testing of Dataverse, security roles, workflows, integrations and configuration-driven releases.

How you'll make an impact

Responsibilities

• Lead requirements analysis, test planning, estimation and execution across releases.
• Validate Dynamics 365 entities, forms, business process flows, security roles, workflows and integrations
• Coordinate functional, integration, regression, exploratory and UAT support
• Own defect triage, root-cause collaboration, retesting and closure
• Validate Power Platform components where used, including Power Apps, Power Automate and Dataverse.
• Partner with developers, product owners, SMEs and automation engineers
• Mentor assigned analysts and establish reusable test assets and data.
• Managing large projects or processes and/or products and systems with limited oversight from management.
• Coaching, reviewing and delegating work to lower-level professionals.
• Facing IT function related problems that are difficult and moderately complex.
• Serving as an expert within own discipline

About you

Qualifications

• 7+ years in QA/QE with recent lead-level responsibility.
• Hands-on testing experience with Microsoft Dynamics 365 and Dataverse.
• Knowledge of Dynamics security roles, configuration, workflows/business process flows and integration testing.
• Experience testing APIs and enterprise integrations using Postman or similar tooling.
• Experience with Azure DevOps test plans, work items and release pipelines or equivalent.
• Strong functional, regression, exploratory and risk-based testing capability.Ability to translate business processes into end-to-end scenarios and release evidence.

Preferred Qualification

Power Platform testing experience across Power Apps and Power Automate.

ACCELQ, Selenium, Playwright or comparable automation exposure.

Experience with insurance distribution, CRM, sales, policy or commission-related workflows.

Experience with data migration and reconciliation in Dynamics implementations.

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation

Comprehensive benefits programs designed to support your well-being

Career development opportunities and ongoing learning

A collaborative, people-first culture with accessible leadership

The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)