Business Analyst, TPA

Location: Irving, TX

Global Sales & Services Operations (GSSO) is the team that helps shape Gartner's mission-critical sales and services priorities and works with sales and services leaders to drive tactical and analytical insights. As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartner's Sales and Services teams, which delivers approximately $5.3B in annual business and technology insights revenue. You will partner with business leaders across Gartner to support global Sales and Services teams comprising nearly 9,000 associates and which sell to and service every major function across the enterprise.

About the role

The Territory Planning & Analytics (“TP&A”) team is at the center of Gartner’s mission-critical priorities. We partner with corporate and senior Sales and Services leaders to ensure the best return on the company’s substantial investment globally. The team serves as an internal consulting team for salesforce growth strategy, go-to-market strategy, market opportunity assessment, and the design of Sales and Services territories.

This role will be a part of the Territory Planning & Analytics (TPA) team in the broader Global Sales Strategy & Operations (GSSO) organization. You will partner with leaders across Gartner's global Client Services Organization to determine where, when and how the company should optimize its substantial investment in Services professionals. The TP&A team enables Services leaders to focus more of their time on developing their teams and driving business results by acting as a key advisor to guide strategic and tactical decision-making at the regional and local levels regarding the design of services territories and associate productivity.

What you will do

• Partner with Gartner's Services leaders to define growth needs and design territories that align with corporate services strategy and guidelines
• Analyze internal and external data to identify trends and characterize market opportunity at various levels (e.g., region, industry, local area, company) to inform the design strategy
• Provide Services managers & leaders with detailed description of respective territories to enable effective communication and planning with their team on their territories
• Independently and completely own high-complexity analytical projects that entail detailed analysis of territory and retention data to provide senior services leaders information and advice to maximize revenue and margin
• Run annual and monthly processes to identify opportunities for efficiency and growth and help services leaders achieve retention targets
• Facilitate decision-making by modeling potential scenarios related to allocation of services professionals, current clients and prospects
• Drive regular and multiple custom data analyses to inform decision-making of Gartner's services leaders and C-level executives
• Collaborate with TP&A managers and leaders to independently and fully support one or more services regions as described
• Establish and share best practices related to creating and optimizing services territories

What you will need

• 1+ years of management consulting or analytics experience required
• Exceptional analytical skills, including high proficiency with Microsoft Excel, databases, etc.
• Analytical skills include running regression analysis, modeling scenarios, testing hypotheses and working with non-conforming data sets, generating analytical insights etc.
• Exceptionally strong written and verbal communication skills to enable direct and frequent conversations with senior leaders in Gartner (VP/RVP/SVP/GVP level)
• PowerBI experience required, SQL and Python is preferred
• Demonstrated ability to form relationships with and influence senior leaders
• Ability to deal with ambiguity and independently own project from start to finish

What you will get

Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching, and more!

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 64,000 USD - 87,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan.

Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].

Job Requisition ID:115004

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