GE Aerospace Defense & Aerospace

X-Bat Customer Integration Engineer

Lynn, MA +1 In person Full-time

Location: Evendale

Job Description Summary

The Technical Leader leads projects and initiatives with broad scope and high impact to the business or is a recognized expert in a specialized field. In this role you will be responsible for major and complex assignments with long-term business implications, manage complex issues within functional area(s) of expertise, and contribute to the overall business strategy.

The X-bat Customer Integration Engineer will be a critical technical interface between GE Aerospace and our X-bat customer, focusing on the seamless integration of GE Aerospace solutions into the aircraft. This role requires a blend of deep technical expertise, strong problem-solving skills, and a customer-centric approach to ensure successful deployment and ongoing operational excellence.

Job Responsibilities

  • Lead and manage the technical integration of X-bat solutions for the customers, from initial planning and design to implementation, testing, and post-deployment support.
  • Collaborate closely with customer engineering teams to understand their existing infrastructure, technical requirements, and operational workflows.
  • Develop and execute detailed integration plans, for ensuring efficient and accurate communications between GE and customer IPT's.
  • Lead proposal activities for new or modified work scope
  • Provide expert technical guidance and support to customer during all phases of integration, troubleshooting complex issues and offering solutions.
  • Conduct technical workshops and training sessions for customer teams on GE product capabilities, key processes, best practices, and integration methodologies.
  • Work cross-functionally with GE Aerospace product development, Systems Engineering and support teams to convey customer feedback, influence product roadmaps, and ensure alignment.
  • Document integration processes, configurations, and solutions to create comprehensive knowledge bases and repeatable methodologies.
  • Proactively identify potential integration challenges and work with customers to mitigate risks and ensure project success.
  • Contribute to the continuous improvement of integration tools, processes, and documentation.
  • Additional Locations: Lynn

Job description provided by GE Aerospace.
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