Manager - Digital Transformation

Location: Lisburn

Job Description Summary

We are seeking an experienced Manager – Digital Transformation to join the Grid Automation Digital Technology organization, based at our Lisburn site in Northern Ireland.

Lisburn is an important Grid Automation site supporting Monitoring & Diagnostics (M&D) electronic equipment manufacturing as well as Research & Development activities. The role therefore requires someone who can effectively support a technology-intensive environment spanning manufacturing operations, engineering/R&D, enterprise applications and site infrastructure.

The role combines three key areas of responsibility

-Act as the Digital Technology Site Reliability Leader for Lisburn, ensuring reliable, secure and effective DT services supporting M&D manufacturing, engineering and R&D operations.

-Plan, initiate and lead strategic Grid Automation Digital Technology projects and programs globally, working across manufacturing, supply chain, engineering, R&D, commercial and other business functions.

-Support the Grid Automation DT Project Management Office (PMO), strengthening project governance, portfolio management, prioritization, execution discipline and roadmap visibility.

The successful candidate will bring a broad Digital Technology background spanning manufacturing-site infrastructure, enterprise and business applications, business-process solutioning, SAP fundamentals, cybersecurity and project/program management.

A key expectation of the role is the ability to understand business and engineering needs and translate them into scalable, sustainable and harmonized DT solutions, promoting reuse of standard platforms and processes while minimizing unnecessary local customization.

Essential Responsibilities

Lisburn DT Site Leadership

• Act as the primary Digital Technology point of contact for the Lisburn site, partnering closely with site leadership, manufacturing, engineering, R&D and functional teams.
• Support the technology needs of the Grid Automation Monitoring & Diagnostics electronic equipment manufacturing operations and Research & Development organization based in Lisburn.
• Ensure reliable and secure operation of site DT infrastructure, network connectivity, workplace technology, servers, manufacturing systems and locally deployed applications.
• Understand critical manufacturing, engineering and R&D processes and ensure appropriate DT support, resilience, lifecycle management and business continuity.
• Partner with manufacturing and engineering teams to understand technology requirements associated with production, testing, quality, product development and related business processes.
• Coordinate with central infrastructure, cybersecurity, application, network and support teams to resolve operational issues and continuously improve site reliability.
• Manage and prioritize site DT requirements, operational risks, technical debt, infrastructure improvements and local technology initiatives.
• Support technology lifecycle planning and modernization of site infrastructure and applications.
• Ensure alignment with corporate DT architecture, infrastructure and cybersecurity standards.
• Ensure appropriate cybersecurity practices across site infrastructure, manufacturing systems and engineering/R&D environments, including alignment with applicable ISO 27001 and ISO 27002 information-security practices.
• Coordinate site-level DT incident resolution and escalation, ensuring appropriate engagement of global support and technology teams where required.
• Develop strong relationships with site stakeholders and maintain visibility of current and future DT requirements supporting business growth and operational priorities.

Global DT Projects & Programs

• Plan, initiate and lead end-to-end Digital Technology projects and programs supporting Grid Automation globally.
• Partner with business leaders, process owners and DT domain teams to understand business challenges, pain points and transformation opportunities.
• Support transformation initiatives across manufacturing, supply chain, engineering, R&D, quality, commercial, finance and other enterprise functions.
• Translate business requirements into scalable solution concepts and work with architects, SAP, infrastructure, cybersecurity and application teams to define and deliver appropriate solutions.
• Lead business application implementation, deployment, migration and transformation initiatives across manufacturing and enterprise environments.
• Facilitate business-process discovery and requirements definition, ensuring technology solutions address underlying process needs rather than individual application requests.
• Drive application and process harmonization, simplification and standardization across Grid Automation.
• Promote reuse of global platforms, common processes and standard solutions and challenge unnecessary localization or duplication.
• Evaluate solution options considering business value, architecture, cybersecurity, integration, supportability, scalability and total cost of ownership.
• Work effectively across global and regional teams and coordinate multiple technical and business stakeholders to deliver agreed outcomes.
• Manage project scope, schedule, budget, resources, dependencies, risks, issues and stakeholder communication through successful delivery and stabilization.
• Ensure appropriate project governance, testing, business readiness, training, deployment and transition-to-support activities.
• Monitor project outcomes and ensure delivered solutions achieve expected business benefits and remain aligned with the broader GA DT strategy and roadmap.

GA DT Project Management Office

• Support the Grid Automation Digital Technology portfolio and roadmap management process.
• Provide visibility of major GA DT projects and programs, including milestones, dependencies, risks, resources, financial status and delivery health.
• Establish and reinforce consistent project governance, planning, reporting and execution practices across the GA DT organization.
• Support project intake, evaluation and prioritization based on strategic alignment, business value, risk, urgency, resource requirements and available capacity.
• Support development and maintenance of the overall GA DT project and transformation roadmap.
• Prepare portfolio reviews, project health assessments, leadership-level dashboards and management reporting.
• Track major project actions, decisions, risks and escalations and drive timely follow-up with project leaders and stakeholders.
• Identify portfolio-level dependencies, resource constraints and execution risks and facilitate appropriate resolution or escalation.
• Support budget planning, project financial tracking and investment visibility across the DT portfolio.
• Promote appropriate project-management methodologies, tools, templates and governance practices.
• Support continuous improvement of GA DT project and program-management practices.
• Facilitate alignment across site, regional and global DT initiatives to minimize duplication and maximize reuse of common solutions.

Qualifications / Requirements

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Information Systems or a related discipline.
• Relevant experience working in Digital Technology / Information Technology within an industrial, electronics, engineering or manufacturing environment.
• Experience supporting or leading IT / DT activities within a manufacturing site.
• Good understanding of typical manufacturing-site infrastructure, including networks, servers, end-user computing, connectivity, hosting, backup, resilience and related technology services.
• Understanding of technology environments supporting electronics manufacturing, engineering and/or Research & Development activities would be highly relevant.
• Demonstrated experience implementing, deploying or supporting enterprise and business applications.
• Strong ability to understand business processes, identify requirements and work with business and technical teams to develop appropriate technology solutions.
• Hands-on experience working with business users during requirements gathering, process analysis, solution definition, implementation and deployment.
• Experience driving standardization, harmonization and simplification across applications and business processes.
• Working knowledge of SAP and a general understanding of ERP-enabled business processes.
• Understanding of manufacturing and enterprise processes and their interaction with Digital Technology systems.
• Good understanding of cybersecurity principles and information-security management practices.
• Familiarity with ISO 27001 and ISO 27002 standards and their application within an enterprise and/or industrial environment.
• Proven project and/or program-management experience delivering cross-functional technology initiatives.
• Experience managing multiple projects, priorities, stakeholders and dependencies within a global or matrix organization.
• Ability to work effectively across infrastructure, applications, cybersecurity, ERP, architecture and business teams.
• Strong written and verbal communication skills with the ability to communicate effectively with technical teams, business users and senior stakeholders.

Desired Characteristics

• Experience within electronics manufacturing, grid automation, industrial automation, energy, electrical equipment or another technology-intensive manufacturing environment.
• Exposure to Monitoring & Diagnostics products, industrial electronics or related manufacturing environments would be beneficial.
• Experience supporting technology requirements within an engineering or R&D organization.
• Understanding of manufacturing and supply-chain processes including planning, procurement, inventory, production, material flow, quality, testing, logistics and order fulfilment.
• Understanding of engineering-related processes such as product development, engineering change management, product lifecycle management, testing and technical documentation would be beneficial.
• Strong business-process orientation with the ability to connect operational requirements with appropriate technology solutions.
• Experience managing global or multi-site Digital Technology programs.
• Experience supporting or operating a technology PMO, project portfolio or roadmap-management function.
• Experience leading application implementation and deployment programs involving multiple business functions and technology teams.
• Familiarity with cloud and on-premise hosting models, virtualization and modern enterprise application architectures.
• Understanding of manufacturing IT / OT environments and the interfaces between enterprise IT and production systems would be beneficial.
• Knowledge of IT service management, service reliability and technology lifecycle-management practices.
• Project or program-management certification such as PMP, PRINCE2, Agile or equivalent would be beneficial.
• ISO 27001, cybersecurity, ITIL or related technology certifications would be beneficial.

Key Competencies

• Strong ownership and leadership mindset with the ability to independently drive initiatives from concept through execution.
• Excellent stakeholder-management and communication skills.
• Ability to engage effectively with manufacturing operators, engineers, R&D teams, business process owners, technical specialists and senior leadership.
• Strong analytical and structured problem-solving capability.
• Ability to understand complex business, manufacturing and engineering processes quickly.
• Strong project planning, organization and execution discipline.
• Comfortable operating within a global and matrixed organization.
• Ability to influence and drive outcomes without direct authority.
• Strong collaboration skills across business and Digital Technology organizations.
• Pragmatic and solution-oriented approach with a strong focus on simplification, harmonization and sustainable solutions.
• Ability to distinguish between genuine local requirements and opportunities to adopt existing global standards and solutions.
• Ability to balance Lisburn site operational priorities with broader Grid Automation global DT strategy and transformation objectives.
• Ability to manage both operational/site responsibilities and strategic global projects in parallel.
• Relocation Assistance Provided: Yes