LMS Administrator

Location: Gulidjan Land – Geelong

Salary: From $43.83 + Superannuation + NFP salary packaging benefits

Employment status: Full-time, ongoing

Job number: 3807

Hey You!

genU is seeking a proactive and organised LMS Administrator to support the day-to-day management of our learning platforms and help deliver a seamless experience for learners and stakeholders. In this collaborative role, you'll play a key part in course administration, quality assurance, and continuous improvement across our digital learning environment.

At genU, we’re a profit-for-purpose organisation, reinvesting our success back into programs to create real social impact. From disability and aged care support to community-focused initiatives, we’re here to help people live their best lives

What you’ll do

• Support the day-to-day administration of our LMS platforms, including course setup, content management, enrolments, and marketplace listings.
• Provide responsive support to learners and stakeholders by troubleshooting issues, managing support tickets, and delivering user guidance.
• Conduct quality assurance checks, testing, and reporting to ensure a high-quality, compliant, and engaging learning experience.
• Collaborate with the Digital Learning Coordinator to streamline workflows, implement system improvements, and drive continuous enhancement across the LMS environment.

What you’ll bring

• Demonstrated experience administering Learning Management Systems (LMS), including course setup, user management, content uploads, and reporting.
• Strong technical aptitude with the ability to troubleshoot system issues, support users, and adapt to evolving technologies and training requirements.
• Excellent communication and collaboration skills, with the ability to build effective working relationships and provide high-quality stakeholder support.
• Highly organised and detail-oriented, with proven ability to manage multiple priorities, maintain accuracy, and meet deadlines in a fast-paced environment.
• (You’ll also need an NDIS Worker Screening Check and Orientation Module Certificate – but don’t worry, we’ll help guide you through this.)

Bonus points for

• Demonstrated experience administering Canvas LMS, with the ability to support and enhance digital learning environments.
• Experience within a Registered Training Organisation (RTO) or vocational education setting, with an understanding of compliance and learner requirements.
• Strong analytical and problem-solving skills, with the ability to use data and insights to improve learning outcomes and system effectiveness.
• Relevant qualifications in educational technology, information technology, instructional design, Training and Assessment, or a related field, coupled with knowledge of HTML and e-learning content development tools.

Why you’ll love working at genU

At genU, our differences make us stronger. We celebrate all kinds of diversity and the unique perspectives each of us brings.

We’re committed to creating a welcoming, safe, and respectful space where everyone feels valued and can thrive.

You’ll also get

• Salary packaging - up to $15,900 tax-free plus meal/entertainment benefits
• Purchased leave options - the ability to buy additional annual leave to support work-life balance and flexibility.
• Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi
• University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.
• Wellbeing support - 24/7 access to a holistic employee assistance program
• Referral bonus - bring great people with you and be rewarded
• You can view the full position description on the genU careers page HERE.
• Ready to make a difference? Click apply to complete your application. Don’t wait to apply! We are reviewing applications as they come in.
• We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our team at [email protected] or 03 5249 6119.