Google Technology/Software

Manager, Customer Success Acceleration, gTech Ads, GCS

Hyderabad, India In person Full-time

Partner with executive stakeholders to build and drive a holistic e-commerce and multi-channel strategy and narrative ensuring organizational success. Partner actively with sales leadership to align priorities, address customer needs, and achieve quarterly goals and growth objectives across multiple segments using gTech’s Customer Success Acceleration (CSA) service strategy. Lead and coach digital media specialist teams to drive marketing objectives, achieve account-level excellence, and enhance ROI.

Mobilize and enable your team to problem-solve for customer lifetime value, nurture strong sales partnerships, and fulfill core business objectives. Provide continuous team mentorship, conduct meaningful career evaluations, facilitate professional development plans, and foster a collaborative team first internal culture. Drive proactive AI adoption and cross-functional collaboration across sales, product, and program management to execute Google’s Ads go-to-market strategy while taking bold, calculated risks.

Job description provided by Google.
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