Define, own, and articulate the comprehensive services and transformation strategy for a specific customer portfolio, partnering directly with the corresponding Sales leadership. Architect the end-to-end customer services journey, managing the entire services life-cycle from qualification through contracting and creating proposals, leveraging a value services approach to accelerate cloud adoption. Translate complex customer business goals into a defined services roadmap, scope the required professional services work, and orchestrate the engagement of the right delivery resources (Professional Services Organization and Partners).
Cultivate and maintain strong executive relationships across the customer portfolio, acting as a trusted advisor and thought leader on Google Cloud's service offerings and transformation capabilities. Drive the execution and governance of signed Professional Services engagements to ensure timely project delivery, consumption acceleration, and achievement of expected revenue targets.
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