Lead the Product Deployment Engineering (PDE) team for YouTube+ across Australia and New Zealand, managing a matrixed organization through joint planning, Objectives and Key Results (OKRs), and success metrics. Partner with cross-functional leadership, including sales, specialists, GTM, to align on customer interventions, drive product adoption, and unlock revenue pipeline opportunities. Own service delivery and planning for AUNZ Large Customer Sales (LCS) customers, pioneering new integrated media and technical support constructs in collaboration with key internal stakeholders.
Manage strategic stakeholder relationships, advising external C-level clients and internal executives to resolve complex escalations and ensure exceptional customer satisfaction. Provide deep technical and market expertise in systems infrastructure, AI fluency, video measurement, and Media Mix Modeling to drive full adoption of Google products.
Job description provided by Google.
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