Google Technology/Software

Software Engineering Manager, Business AI Agent

Mountain View, CA In person Full-time

Manage and mentor a Software Engineering team, owning the roadmap and architecture for applied AI, low-latency scoring, and automated evaluation. Lead Knowledge Library and merchant control engineering, building advanced RAG integrations (PDF ingestion, auto-learning) for custom agent behavior. Oversee autonomous execution tooling and Universal Commerce Protocol (UCP) integration to enable active user journeys (catalog lookups, universal carts, reservations).

Advocate prompt tuning and loss diagnosis while scaling LLM-based AutoRater frameworks to reduce hallucinations and measure conversation factuality. Partner with Product, Data Science, UX, and core Google platform teams to define Ground Truth datasets, investigative dashboards, and model upgrade standards.

Job description provided by Google.
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