Develop and deploy centralized dashboards, models, and single source of truth reports to optimize partner management and creator/consumer support. Partner with Partnerships, Support Operations, and GTM teams to identify business pain points and translate ambiguous requests into technical requirements. Collaborate with Data Infrastructure and Engineering teams to deliver a prioritized feature roadmap that enhances YouTube's support outcomes.
Define and implement key metrics using the D&A maturity framework, providing strategic recommendations to achieve YouTube business organization's goals. Foster analyst community best practices across pipelines, code reviews, and dashboards while leading technical training for business analysts.
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