Identify Business-to-Users and Users-to-Business threats, working cross-functionally, designing and building anti-abuse protections. Influence safer-by-design product features, and advise on counter-abuse strategies and emerging trends. Analyze data and trends to identify signals for scaled enforcement, leading projects to increase the adoption of AI/ML to improve operational efficiency and effectiveness. Design and operate the full Trust and Safety funnel of review, enforcement, and appeals workflows.
Ensure effective policy implementation by drafting guidelines for reviewers and overseeing review and enforcement quality. Build and scale lean operational processes, deploying automation first strategies. Provide abuse and policy expertise to Product, Engineering, and other teams, supporting the development of automated enforcement solutions. Monitor ecosystem performance against key metrics, investigating anomalies in spam trends, identifying root causes.
Manage industry partner-experience trends, and executive escalations by providing timely, data- and content-driven insights.
Job description provided by Google.
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