Manage the end-to-end delivery and technical strategy for Google Workspace deployments, ensuring architectural alignment and smooth data migrations from legacy systems. Act as the central interface, coordinating complex technical requirements between customers, internal cross-functional teams, and external system integrators. Define project scope, establish baselines, and manage schedules while identifying and mitigating risks to successfully deliver projects on time and within budget.
Conduct regular service reviews, monitor service level agreements (SLAs), and track quality metrics to ensure optimal service delivery and customer satisfaction. Guide customers through technical change management and user adoption strategies to help them maximize the value of their Google Workspace investment.
Job description provided by Google.
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