Position Overview
This is a paid internship opportunity for a college student currently pursuing an Associate's or Bachelor's degree in Human Resources, Information Systems, Business Administration, Computer Information Systems, Data Analytics, or a related field. The HRIS Intern provides administrative, technical, and operational support to the Corporate HRIS team. This position offers hands-on experience supporting UKG Pro and related HR systems used across Green Bay Packaging's corporate and plant locations. The intern will assist with maintaining data integrity, monitoring system interfaces, troubleshooting routine issues, supporting HR and Payroll users, and participating in HR technology projects.
Responsibilities
Daily HRIS Operations
- Monitor and resolve routine People Sync and interface errors within UKG and connected systems.
- Monitor HRIS team Jira queues, email requests, and support tickets, ensuring timely triage and follow-up.
- Assist in monitoring and troubleshooting system integrations and automated data feeds.
- Support routine HRIS administration activities, including user setup, maintenance, and access requests.
- Grant approved routine security access following established procedures and governance guidelines.
- Testing and System Improvements
- Participate in testing activities related to UKG releases, upgrades, enhancements, and projects.
- Support the UKG Mobile App by helping users navigate issues, troubleshooting basic problems, and performing testing as needed.
- Reporting and Data Management
- Assist with routine report updates, modifications, scheduling changes, and recipient maintenance.
- Perform data audits, validation, and clean-up activities to support data integrity.
- Research and resolve data discrepancies identified by HR, Payroll, IT, or business users.
- Support employee, organizational, and payroll-related data maintenance efforts.
- Projects and Research
- Assist with HRIS, Payroll, Workforce Management, and integration-related projects.
- Support data collection, validation, testing, documentation, and project coordination activities.
- Participate in meetings and provide project updates as assigned.
- Conduct research on system functionality, best practices, and enhancement opportunities.
- Assist with documentation updates, standard operating procedures, and knowledgebase materials.
Additional Responsibilities
- Assist the HRIS team in supporting UKG Pro and related HR technology solutions used by Corporate HR, Payroll, Benefits, and plant operations.
- Maintain confidentiality of employee information and comply with all company policies regarding data privacy and security.
- Demonstrate professionalism and strong customer service when working with employees, managers, and business partners.
- Perform other duties and responsibilities as assigned to support the effective operation, maintenance, and enhancement of HR and Payroll systems.
- Currently pursuing an Associate's or Bachelor's degree in Human Resources, Information Systems, Business Administration, Computer Information Systems, Data Analytics, or a related field.
- Strong attention to detail and organizational skills.
- Demonstrated ability to manage multiple priorities and meet deadlines.
- Proficiency with Microsoft Office applications such as Outlook, Excel, and Teams.
- Strong analytical, problem-solving, and communication skills.
- Ability to handle confidential information with discretion.
Preferred Qualifications
- Interest in Human Resources Information Systems (HRIS), Payroll, or HR technologies.
- Experience with databases, reporting tools, data analysis, or enterprise software applications.
- Experience in using AI or Co-Pilot.
Company Overview
Started in 1933, Green Bay Packaging Inc. is a family-owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, WI, Green Bay Packaging Inc. employs over 5,000 team members and operates more than 40 facilities in 16 states. Green Bay Packaging is committed to innovative product development, sustainable forestry practices, and emphasizes safety, quality, and continuous improvement. For more information, visit gbp.com.
Job description provided by Green Bay Packaging.
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