Senior Director - Procurement Global Delivery Center

Location: Bengaluru Luxor North Tower

Job Purpose

The Global Delivery Centre provides the critical Source-to-Contract capability for GSK. The centre acts as the operational engine of the procurement organisation leading the delivery of a high volume of sourcing projects globally. As such, the GDC plays a critical role in delivering both the in-year savings and the functions long term operating model.

The Head of our Global Delivery Centre in India, leading a direct team of circa 40-60 procurement professionals is accountable for the delivery of the critical Source-to-Contract which will deliver sourcing, negotiation, contract execution to the global procurement organisation. This service is a cornerstone of the procurement operating model; driving best practice, consistency of execution, automation and continual improvement.

This role reports into the VP, Digital & Technology, GDC and COE Procurement and is part of the Procurement Centre of Excellence leadership team.

The role will also be part of the GCC LT and responsible to have an oversight of the entire Procurement community in GCC India of approx. 80 members.

Key Responsibilities

• Strategy execution
• Accountable for the management of the Global Delivery Centre (GDC) operations delivering Source-to-contract across all indirect and direct categories of spend
• Responsible for the delivery of benefits identified in strategies (local, regional and global), through effective and collaborative strategy execution, aligned to assurance of supply (risk management), quality, service, cost and innovation
• Work in close collaboration with the Procurement Global Delivery Centre in Poland to ensure consistency is delivery

Service Leadership

Accountable for ensuring the GDC meets agreed service levels for operational performance such as on time delivery, adherence to process, savings delivery, and operating budget

Support procurement professionals in the identification and delivery of both strategic and tactical programs that will deliver the functions savings targets (agreed with key stakeholders and Finance in accordance with the agreed Savings Methodology)

As a key leadership position within the function the role will build strong relationships across the function, fostering a culture of collaboration, customer focus, and functional excellence for procurement.

Build strategic relationship with a network of senior GSK stakeholders to identify opportunities to further Procurement’s value proposition

Drive operational efficiency

Accountable for the identification and implementation of continuous improvement and automation initiatives in the global delivery centre. Year on year improvements should be made through productivity improvements of the GDC, increasing capacity or reducing size; process rationalisation and simplification; and improved capability, i.e. increasing the size and complexity of projects being executed.

Through collaboration with the LOC, Sites and global category teams, ensure the service meets key business and customer needs such as cost control, supplier complexity reduction, category simplification, best practise supplier management, and adherence to contracts.

Partner closely with Centre of Excellence Global Process Owner team to drive system and process optimization

Qualifications and Experience

• Total 18+ years of experience with bachelor’s degree in business, supply chain, procurement, finance, engineering, or a related discipline; a relevant postgraduate qualification is preferred.
• Substantial senior leadership experience in procurement, strategic sourcing, or source-to-contract operations within a complex, global organisation.
• Demonstrated experience leading a large delivery centre or shared-services team.
• Deep knowledge of end-to-end source-to-contract processes, including sourcing strategy execution, negotiation, contracting, risk management, and savings delivery.
• Proven accountability for service performance, including delivery against service levels, operating budgets, process compliance, quality, and customer outcomes.
• Strong track record of delivering continuous improvement, process simplification, productivity gains, automation, and technology-enabled procurement transformation.
• Exceptional stakeholder-management and influencing skills, with the ability to build trusted relationships across global category teams, business units, Finance, and senior leadership.
• Experience collaborating across regions and delivery centres to establish consistent standards, governance, and ways of working.
• Strong people leadership capability, including talent development, succession planning, performance management, and building an inclusive, high-performing culture.
• Sound commercial judgement, analytical capability, and the ability to balance savings, assurance of supply, quality, service, innovation, and risk.
• Excellent written and verbal communication skills in English; experience operating in an India GCC environment is preferred.

Skills

Category Strategy, Contract Management, Data Analysis, Digital Literacy, Financial Acumen, Interactive Storytelling, Negotiation, Sourcing Management, Stakeholder Management, Supplier Relationship Management

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Inclusion at GSK

As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process.

Please contact our Recruitment Team at [email protected] to discuss your needs.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK.

In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

It has come to our attention that the names of GlaxoSmithKline or GSK or our group companies are being used in connection with bogus job advertisements or through unsolicited emails asking candidates to make some payments for recruitment opportunities and interview. Please be advised that such advertisements and emails are not connected with the GlaxoSmithKline group in any way.

GlaxoSmithKline does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection with recruitment with any GlaxoSmithKline (or GSK) group company at any worldwide location. Even if they claim that the money is refundable.

If you come across unsolicited email from email addresses not ending in gsk.com or job advertisements which state that you should contact an email address that does not end in “gsk.com”, you should disregard the same and inform us by emailing [email protected], so that we can confirm to you if the job is genuine.