Professional Services (PS) Project Co-ordinator

• The Professional Services (PS) Project Co-ordinator is a client facing position that
• provides project administrative assistance to a Project Manager, Programme
• Manager and/or project team during the delivery of simple and complex projects and
• programmes. The individual, under the guidance of a Project Manager or more
• Senior Project Manager, may also be responsible for delivery of transactional and
• standard/co-ordinated project types or projects as defined in Dimension Data’s
• Primer methodology.
• Provide administrative support
• The individual provides project administrative assistance. These activities will include,
• but not limited to:

• Project administration – all administrative functions related to projects
• Schedule management – maintaining an up to date project schedule
• Documentation and report preparation – collating and preparing all project

related documentation and reports

• Meeting arrangement and documentation – providing general administrative

support, co-ordination of meetings with a variety of stakeholders, including

vendors and managers and the booking of meeting rooms

• Cost tracking – assisting with the monitoring of cost related projects by tracking

invoices and payments in relation to the project budget and monitoring costs

against the budget

• Resource allocation – assisting with the allocation of project resources
• Third party management - co-ordinate the relationship with third parties for the

• delivery of resources and contractors when necessary.
• Manage project delivery
• Under the guidance of a Project or Senior Project Manager, the PS Project Co-
• ordinator adheres to and ensures that the project delivers the as-sold solution,
• remains within baselined budget and is delivered on time, while achieving quality
• criteria and maintaining client satisfaction. This individual will manage delivery of the
• project according to the PMI knowledge areas and in line with Dimension Data’s
• Primer methodology. This includes project scope control and management of change
• variations. They also communicate with key stakeholders regarding the status of their
• projects. Project set-up, resources and operations are efficiently managed, possibly
• with the assistance of the Project Administrator. The individual is able to liaise with
• clients and capable of managing several transactional engagements or standard/co-
• ordinated projects simultaneously. He/she is able to co-ordinate the relationship with
• (third) parties for the delivery of resources and contractors when necessary.
• Behavioural skills
• The individual has a proactive approach, pays attention to detail, has good verbal
• and written communication skills and has a client service orientation. PS Project Co-
• ordinators demonstrate an understanding of the project environment and stakeholder
• interests.
• The PS Project Co-ordinator needs to have a fundamental understanding of business
• and project processes, structures and control requirements. The individual has a
• good understanding of project life cycles, and takes responsibility for all aspects of
• the projects. This individual works towards the achievement of CAPM certification.

Key Roles and Responsibilities

In this position you will be required to

• Provide project administrative assistance to Project Managers, the PML,

Programme Managers and project teams.

• Manage delivery of the project according to the PMI knowledge areas and in

line with Dimension Data’s Primer methodology.

• Ensure that the project delivers the as-sold solution, while achieving quality

criteria and maintaining client satisfaction.

• Liaise with clients and ensure client satisfaction.

 Diploma

 Entry level qualification in Business or Project Management

 CAPM certification preferable

Experience

•  At least 2 – 5 years' working experience
•  Minimum 2 years’ project co-ordination / delivery experience, preferably technology
• services environment
•  Proven client engagement experience
• Personal Attributes and Skills Required

Skills and knowledge

•  Knowledge and understanding of IT industry environment and business
• needs
•  Good verbal and written communication skills
•  Possess a fundamental understanding of business and project processes, structures
• and control requirements
•  Competent in project change management

Attributes

•  Ability to provide project support with limited guidance for multiple
• projects
•  Ability to co-ordinate the relationship with (third) parties for the delivery of
• resources and contractors when necessary
•  Able to liaise with clients and has a service oriented aptitude
•  Capable of managing several transactional engagements or “simple”
• projects simultaneously
•  Displays a proactive approach
•  Shows good attention to detail
• Next career steps

 PS Support Project Manager

 PS PMO Administrator

 Workforce Scheduler