Associate Director IT

Do you have the career opportunities as an Associate Director IT you want with your current employer? We have an exciting opportunity for you to join HCA Houston Healthcare Clear Lake which is part of the nations leading provider of healthcare services, HCA Healthcare.

Job Summary and Qualifications

The Associate Director of IT provides technical and managerial leadership in establishing goals and priorities and in the overall management of day to day operations within a HCA hospital. This position is directly involved in design, planning, operation, maintenance, and troubleshooting of facility infrastructure including telecommunications (as applicable), desktop and server support, and network cabling and wiring. Ensures continuity and alignment of division IT&S strategic and operational plans and hospital needs.

Requires subject matter knowledge across telecommunications (as applicable), data technologies, services, and components. Builds and maintains relationships with division and hospital level leadership teams. Demonstrates strong written, verbal, and presentation skills. Should possess a strong personal drive and ability to see strategy through to execution in a matrixed, corporate environment.

Supervises roles may include and are not limited to

Sr. Clinical Analyst, Clinical Analyst, Sr. Technical Analyst, Technical Analyst (zone/market operations may be aligned such that all employees report to division-based leadership where the Associate Director of IT&S would not supervise any employees).

Duties Include But Are Not Limited To

IT Operations Management

• Overall IT Operations Management, Service Level Management, Resource Management, Processes & Standards Implementation, Compliance Management, Incident Management, Financial Management, Technical Management, Information Security Management
• Assists in development of Facility IT&S capital & operating budgets
• Assists in establishing, and communicates, monitors, and manages Service Level Agreements (SLAs)
• Coordinates the assignment of resources to IT&S projects, operations, & incidents
• Consults with technical leaders during technical goal setting, prioritization, planning and design for Facility technical environment
• Directly responsible for technical support – maintenance and troubleshooting of Facility infrastructure · Coordinates on-site management of Facility hardware & software
• Assists in managing compliance issues & projects
• Manages information security aspects for the Facility Strategic Business/IT Alignment & Planning: Facility/Zone Business/IT Alignment, Strategic IT Planning
• Participates in development of and execution of a Facility IT&S plan that aligns IT with Facility business strategy and with Enterprise and Division business & IT strategy

Relationship Management & Communication

• Facility Leadership, Facility Department Directors & Managers, Facility IT Users, Facility IT Staff, Physicians, Vendors, SSC, OSG, Supply Chain, Division IT Groups
• Builds positive relationships with Facility leadership team, Facility department directors & managers, and other Division leaders as dictated by the business organizational structure
• Represents IT&S on appropriate business committees
• Owns the facilitation of multi-way communication with key constituents on IT&S matters
• Communicates successes, challenges, opportunities, trends, and lessons regarding the Facility to division CIO
• Cascades all information to Facility-based IT&S staff through face-to-face meetings and other communication mechanisms
• Promotes sharing of information through documentation and distribution of best demonstrated practices HCA-IT&S, Inc.

Project Portfolio & Project Implementation Management

• Managing the Portfolio of Work, Managing Individual Projects
• Plans & manages individual Enterprise, Division, or Facility projects for the Facility, including communications
• Assists in managing, monitoring & executing the Facility’s portfolio of projects
• Assists in supporting IT aspects of facility projects (e.g., construction, opening satellite clinic, remodel nursing unit) Process Engineering: Improvement of Workflow through Technology, Utilization of Technology
• Understands the implications of technology solutions to Facility workflow & operations & assists in communicating to key stakeholders
• Assists in identifying process improvement opportunities & challenges and communicating them to appropriate Division IT leaders for planning & action
• Participates in Enterprise, Division, &Facility process improvement initiatives Governance: Support of Decision-Making Processes
• Educates key constituencies regarding IT governance processes & practices
• Communicates & supports IT governance processes & practices Staff Development: Staffing and Recruiting, Career Development, Mentoring and Coaching, Succession Planning, Performance Management
• Supports mentoring and coaching (based on KRAs and Performance HCA) in conjunction with direct supervisor
• Helps ensure accountability of IT&S Staff working in the Facility
• Recruits, manages, leads, develops & retains IT&S staff in Facility, in alignment with Division Goals.
• Adheres to the Code of Conduct and Mission and Value Statements

Knowledge, Skills, and Abilities Required

• Mature understanding of current and emerging technologies, specific to voice and data operations
• Demonstrated ability to establish and build strong relationships across a broad range of personality types
• Demonstrated ability to effectively communicate information technology both verbally and in writing
• Demonstrated customer orientation
• Excellent leadership and teaching abilities

Demonstrated advanced computer skills Preferred

Strong understanding of HCA systems and procedures

Strong analytical skills in planning and policy maintenance and development

Education & Experience

College Graduate Preferred

Three to five years experience in an IT environment with direct supervision or team leadership

Benefits

HCA Houston Healthcare Clear Lake, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services

Wellbeing support, including free counseling and referral services

Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence

Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling

Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Associate Director IT opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.