Americas Import Trade Compliance Specialist

Location: Spring, Texas, United States of America

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description Summary

We seek a highly skilled Americas Import Trade Compliance Specialist to serve as an individual contributor and subject matter expert supporting import policy, customs compliance, and duty drawback for the Americas Markets. The specialist will interpret and apply country-specific customs requirements, provide practical guidance to business partners, and help maintain effective import controls.

• Import Policy Expertise — Advise on import recordkeeping, customs valuation, preferential and non-preferential origin, tariff classification, admissibility, broker governance, post-entry activity, and duty recovery.
• Regional Compliance — Monitor regulatory developments and support consistent compliance processes across the Americas while addressing local-country requirements.
• Duty Drawback — Execute and improve the full drawback lifecycle, including data validation, claim support, recovery tracking, and compliance documentation.
• Controls and Documentation — Review compliance assurance outcomes for enhancements to existing operations to improve compliance.
• Risk Management — Identify compliance gaps, assess operational impact, recommend corrective actions, and escalate material risks.
• Process Improvement and Automation — Develop practical controls, reporting, analytics, and automation to improve accuracy, efficiency, and duty optimization.
• Audits and Inquiries —Experience with customs audits, desk reviews, requests for information, and internal assessments; coordinate timely, well-supported responses.
• Training and Stakeholder Support — Provide technical guidance and training to business units, logistics, finance, sourcing, tax, legal, and external service providers.
• Reporting — Produce clear metrics and updates on compliance performance, duty recovery, service levels, open risks, and remediation activities.

Job Description

The Americas Import Trade Compliance Specialist is an experienced individual contributor who provides import policy expertise and operational compliance support across the Americas markets. Ability to interpret customs requirements, develop practical guidance, performs complex analyses, and partners with business stakeholders to manage risk and improve the import processes. The role also supports U.S. duty drawback operation, preferential country of origin determination and duty optimization initiatives.

Job Family Definition

Provides specialized technical and operational support for Americas import policy/compliance and duty recovery processes. Partners with stakeholders to identify and implement business process improvements, strengthen controls, manage costs, integrate new and existing business activities, and adapt to changes in the regulatory environment.

Leads workstreams and collaborates with cross-functional and cross-regional teams to execute import policy, compliance, automation, and drawback strategies.

Specialist Level Definition

Applies advanced subject matter knowledge to independently resolve complex import trade compliance and business issues within established policies. Serves as a trusted technical advisor to management and business partners, recommends policy and control enhancements, and leads complex projects or workstreams with broad regional impact. Exercises sound judgment, manages competing priorities, and may coach or provide technical guidance to peers and junior colleagues. This role has no direct reports and is not accountable for hiring, performance management, or other people-manager responsibilities.

Additional Guidance/Criteria

Provides specialist support across the Americas region, with emphasis on the United States, Mexico, and South America. Maintains awareness of applicable national customs requirements and aligns regional practices with company policy.

Responsibilities

• Serve as an Americas subject matter expert for import policy, risk mitigation and duty optimization.
• Interpret and apply import requirements relating to recordkeeping, customs valuation, related-party transactions and assists, preferential and non-preferential origin, free trade agreements, tariff classification, marking, admissibility, and import documentation.
• Support country-of-origin determinations, supplier certifications, bills of material reviews, qualification analyses, and certificates of origin for preferential programs, including USMCA where applicable.
• Evaluate non-preferential origin determination and identify additional duty mitigating opportunities, consistent with applicable local rules.
• Review customs valuation methodologies, including transaction value, related-party considerations, assists, royalties, proceeds, transfer-pricing studies and impacts, alternative valuation methods, and required supporting records.
• Establish and maintain compliant import recordkeeping practices, retention requirements, audit trails, and supporting documentation across relevant Americas jurisdictions in conjunction with the Compliance Assurance team.
• Automate PGA reviews before importation to reduce delays.
• Manage broker governance activities, operating instructions, performance metrics, issue resolution, and escalation of recurring compliance gaps.
• Execute and improve U.S. duty drawback activities, including eligibility analysis, data validation, claim documentation, filing coordination, audit support, and recovery reporting.
• Monitor regulatory changes, new tariffs, trade remedies, preferential-program updates, and customs initiatives; assess business impact and communicate required actions.
• Prepare for and support customs audits, desk reviews, requests for information, questionnaires, and internal assessments.

•Lead Ticketing issues ensuring they are assigned to the correct employee.

•Develop import policies, work instructions, decision tools, training materials, and technical guidance for business stakeholders.

• Lead process-improvement, data-quality, analytics, and automation initiatives that strengthen controls and reduce manual effort.
• Collaborate with logistics, sourcing, tax, finance, legal, supply chain, business units, customs brokers, consultants, and government authorities as appropriate.
• Generate regular reports on compliance performance, duty recovery, audit readiness, open risks, process improvement, service levels, and communications on key regional developments.

Education and Experience Required

• University degree in international trade, customs, supply chain, logistics, finance, law, business, or a related field, or equivalent relevant experience.
• Typically 7+ years of experience in import trade compliance, customs brokerage, customs consulting, supply chain compliance, or a related field, with experience supporting multiple Americas jurisdictions.
• Demonstrated experience independently managing complex import compliance analyses, projects, audits, or remediation activities.
• Working knowledge of U.S., Mexican, Canadian and other Americas customs requirements and practical experience supporting import compliance.
• Experience with duty drawback, duty recovery, free trade agreements, customs valuation, origin, recordkeeping, and broker management.
• U.S. Licensed Customs Broker, Certified Customs Specialist, or comparable regional customs credential preferred.
• No prior people-management experience required.

Knowledge and Skills

• Advanced knowledge of import trade compliance principles and the ability to research, interpret, and operationalize customs requirements across the Americas.
• Strong expertise in customs valuation, including transaction value, related parties, assists, royalties, proceeds, transfer-pricing interfaces, and alternative valuation methods.
• Strong expertise in preferential origin and free trade agreement qualification, including USMCA, supporting documentation, supplier solicitation, certification, and verification readiness.
• Strong understanding of non-preferential origin, country-of-origin marking, substantial transformation or other applicable origin tests, and the relationship between origin and trade remedies.
• Strong knowledge of customs recordkeeping, retention, internal controls, audit trails, and documentation standards.
• Strong knowledge of tariff classification, import entry requirements, broker instructions, post-entry corrections, protests, disclosures, reconciliation, drawback, and duty-refund mechanisms.
• Ability to evaluate antidumping and countervailing duty exposure, special tariffs and other government-agency requirements, escalating to legal or other specialists when appropriate.
• Excellent analytical, data-modeling, problem-solving, and root-cause analysis skills.
• Strong project and workstream management skills, including planning, prioritization, risk management, and execution across multiple countries and functions.
• Experience with enterprise resource planning, customs portals/ACE, global trade management systems, broker data, and reporting or automation tools.
• Ability to work independently, exercise sound judgment, and translate complex regulations into clear, practical business guidance.
• Strong stakeholder-management, consulting, training, negotiation, presentation, and written communication skills.
• Ability to influence without formal authority and collaborate effectively in a virtual, cross-functional, and multicultural environment.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

What We Can Offer You

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

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Job

Supply Chain & Operations

Job Level

Master

"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.

• United States of America: Annual Salary USD 124,000 - 251,000 in California // 109,000 - 251,000 in District of Columbia & Texas

The listed salary range reflects base salary. Variable incentives may also be offered."

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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Additional Locations: Washington, District of Columbia, United States of America