Junior ERP Engineer

Kentec Electronics Ltd, during the last 40 years, has expanded into a major worldwide manufacturer of independent fire control panels. Over time, the Kentec brand has become known for its top-quality products, outstanding service, and exceptional support. Headquartered in Dartford, Kent, Kentec has established itself as a global leader, supplying control equipment to more than 90 countries across the world in multiple languages.

As part of the Hochiki Corporation – one of the world’s most established and respected fire detection and life safety manufacturers, with over 100 years of history – Kentec is proud to have been a valued member of the Hochiki family for the past 13 years. This partnership has strengthened our position in the global market, enabling us to deliver world-class fire control panel solutions backed by decades of innovation, quality, and reliability. Our shared values and long-standing collaboration continue to drive progress, excellence, and customer trust across the industry.

Role Overview

We are looking to recruit a Junior ERP Engineer to support the current Epicor Manager in the day-to-day maintenance, administration, and operation of the Epicor ERP system and our internally developed system, KIPP.

This role would suit someone with basic IT skills, strong problem-solving abilities, and an interest in developing specialist knowledge of ERP systems and business processes. Full training and support will be provided to help the successful candidate develop their technical skills and understanding of the systems.

Key Responsibilities

• Assist in investigating and resolving issues related to Epicor and KIPP.
• Develop a thorough understanding of the Epicor order and job lifecycle, including the key processes and workflows.
• Work closely with all Kentec departments to support their day-to-day use of Epicor and KIPP.
• Create and maintain work instructions, user guides, and technical reference documentation for KIPP.
• Set up and maintain user accounts in Epicor and KIPP.
• Carry out daily and weekly Epicor administration and maintenance tasks.
• Perform occasional bulk updates in Epicor using Excel spreadsheets.
• Assist with system testing, troubleshooting, and continuous improvement activities as required.
• Essential experience and skills
• Strong Microsoft Office skills, particularly Excel.
• Strong problem-solving skills and a logical approach to investigating issues.
• Good communication skills and the ability to work effectively with colleagues across different departments.
• A willingness to learn new systems, develop technical knowledge, and understand business processes.
• Good attention to detail and the ability to follow procedures accurately.
• Desirable skills and experience
• An interest in ERP systems, databases, or business applications.
• Basic knowledge of Excel data manipulation, such as filtering, sorting, and working with spreadsheets.
• Previous experience in an IT support, application support, or administrative role.
• This is an excellent opportunity for someone looking to start or develop a career in ERP systems and business application support, working closely with the Epicor Manager and gaining hands-on experience with both Epicor and KIPP.

Job Specifics

Working hours: Monday-Thursday: 08:30-17:00, Friday: 08:30-16:00

24 days holiday, in addition to bank holidays, increasing with the years of service.

Employee Assistance Programme (Wisdom)

• Unlimited access to 24/7 GP and wellbeing experts (Metlife)
• Support for Loved Ones during difficult times (Everest)
• Financial well-being scheme (Salary Finance)

Employee Referral Scheme

• Enhanced workplace pension
• Enhanced parental leave
• Free Mental Health First Aid courses (M.H.F.A.)

Life Assurance

Cycle to work scheme

Internal Trainings

Company Events

Long Service Awards

• Employee benefits, discounts and perks (Kencheck)
• Volunteer with a charity of your choice for a day each year
• Get the latest tech at the best price and spread the payment over your salary, interest-free