Location: GEORGIA - VIRTUAL - GA01
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Purpose
The Sr. Systems Engineer is responsible for independently developing, maintaining, and supporting The Home Depot's technical infrastructure that drives the success of The Home Depot and our customers. This role focuses on the design, implementation, maintenance, and support of wireless and wired network infrastructure across Supply Chain environments, including warehouses and distribution centers, as well as corporate enterprise networks.
The Sr. Systems Engineer works on complex, high-impact network initiatives and helps ensure the stability, performance, and scalability of network systems. This role also supports the analysis and resolution of complex network challenges while contributing to the continued development and support of production infrastructure.
Key Responsibilities
30% Delivery & Execution - Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impacts tools, training, and support necessary to keep systems up, running, and secure; Participates in and contributes to learning activities around modern systems engineering core practices (communities of practice); Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations
15% Learning - Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impacts tools, training, and support necessary to keep systems up, running, and secure; Participates in and contributes to learning activities around modern systems engineering core practices (communities of practice); Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations
20% Planning & Analysis - Researches and analyzes business trends and behavioral data to identify opportunities for improvements and new initiatives; Drives the evaluation, development, and recommendation of specific technology to provide cost-effective solutions that meet THD requirements; Researches and designs best fit infrastructure, network, database, cloud, AI, and security architectures for products; Proactively creates and maintains tools for monitoring and support; Participates in project planning and reporting across multiple efforts
35% Support & Enablement - Collaborates with product and project teams to understand needs and enable them with infrastructure; Supports technology architecture design review efforts for project and product teams; Leverages tooling and custom applications to monitor the operational status of applications, infrastructure, networks, databases, and security; optimizes and tunes performance as appropriate; Drives root cause analysis, debugging, support, and post-mortem analysis for security incidents and service interruptions; Maintains, upgrades, and supports existing systems and infrastructure to ensure operational stability; Opens and manages vendor problem tickets to resolution; Drives the production of in-house documentation around solutions; Provides application support for software running in production; Drives moving KB articles to infrastructure as code models; Drives keeping monitoring/alerting up to date
Direct Manager/Direct Reports
This position typically reports to Systems Engineer Manager or Sr Manager
This position has 0 Direct Reports
Travel Requirements
No travel required.
Physical Requirements
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications
- Professional or educational experience as an Information Technology or Network Engineer
- Experience working as part of a collaborative, cross-functional, modern engineering team
- Experience designing, implementing, troubleshooting, and maintaining wireless and wired network infrastructure
- Experience with wireless RF coverage and network design in warehouse, distribution center, or corporate environments
- Experience with wireless design, predictive modeling, site surveys, and troubleshooting
- Experience with Wi-Fi 6, Wi-Fi 6E, or Wi-Fi 7 technologies
Experience with LAN and WLAN technologies
Experience with routing protocols, including BGP and OSPF, and network switching
Experience with SD-WAN technologies
- Experience with network automation and scripting using Python, Ansible, or similar technologies
- Experience with predictive wireless design and wireless site survey tools such as Ekahau or Hamina
- Experience monitoring, analyzing, and optimizing network performance, stability, and scalability
- Experience troubleshooting and resolving complex network issues
- Experience with version control systems and CI/CD toolchains
Experience supporting production network infrastructure
Experience supporting a 24x7 retail operation
Minimum Education
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education
No additional education
Minimum Years of Work Experience
4
Preferred Years of Work Experience
No additional years of experience
Minimum Leadership Experience
Preferred Leadership Experience
None
Certifications
None
Competencies
Action Oriented
Being Resilient
Global Perspective
Manages Ambiguity
Nimble Learning
Self-Development
Collaborates
Cultivates Innovation
Optimizes Work Processes
Situational Adaptability
Communicates Effectively
Drives Results
Interpersonal Savvy
For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:
The pay range for this position is between $80,000.00 - $180,000.00
Job description provided by The Home Depot.
View the original posting