Strategic Service &Partnerships Manager

Are you a strategic thinker who loves building relationships, spotting opportunities and finding better ways to do things? Accessable is looking for a Strategic Service & Partnerships Manager who can look beyond today's service delivery and think about what comes next.

This is not an operational, “in the weeds” role. We are looking for someone who will get out into the health and disability sector, build relationships, listen, ask questions, understand what customers and stakeholders need – and then come back and ask: "How could we do this better?"

You'll understand the environment Accessable operates in, build strong relationships across the sector, identify emerging needs and opportunities, and work with people across the organisation to develop better, smarter and more customer-focused ways of delivering services. Key to this role is your ability to:

Challenge existing thinking and explore new ways to design and deliver services

Lead service improvement and strategic initiatives that create better customer outcomes

Lead the Client Services and Professional Advisory teams, developing strong leaders and high-performing teams

Use data, customer feedback and sector intelligence to inform strategy and decision-making

Contribute as a key member of Accessable's Senior Leadership Group

You'll be a curious, energetic and commercially minded leader who enjoys making things happen.

You'll bring

Proven strategic and people leadership experience

Strong relationship-building and influencing skills

Experience developing, redesigning or improving services

Commercial acumen and confidence with data and performance

The ability to understand customer needs and translate them into practical opportunities

A genuine interest in the health, disability or social services sector

The confidence to challenge the status quo and bring people with you

You might come from health, disability, community services, consulting, customer experience, service design, partnerships or another complex service environment. We're more interested in how you think and what you can achieve than a particular job title.

Why Accessable?

Accessable exists to create solutions for better living, making a meaningful difference to thousands of New Zealanders. This is an opportunity to join a purpose-driven organisation where you can build relationships, shape services, develop people and influence what's next.

If you're ready to look up and out, build relationships and create better ways of doing things – we'd love to hear from you.