Process Re-engineering - Payments

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HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Process Re-engineering - Payments.

In this role, you will

International Organization for Standardization 20022 is a market driven mandatory, global payments directive which will migrate all payment messages from existing MT (Message Type) format into the new MX (SWIFT Message Type defined in ISO 20022) format. Additionally, as part of SWIFT International Organization for Standardization 20022 MX (SWIFT - Society for Worldwide Interbank Financial Telecommunication Message Type defined in ISO 20022) migration, party and agent name and address information must comply to structured format by November 2026.

Payment messages that do not comply to structured format will be rejected. The scale of the programme covers over 50 sites in which Markets and Securities Services Operations have a presence and over 40 unique systems which generate payments.

We are seeking an experienced Business Analyst to join the International Organization for Standardization Data workstream in delivering Structured Name and Address mandate by November 2026. The ideal candidate will have prior experience working on large-scale projects within the payments or settlements domain. This role involves extensive data analysis, requirements gathering and validation, coordinate and facilitate discussions with diverse teams across multiple geographical locations, as well as supporting testing for global rollouts.

Perform data analysis related to payments, settlement instructions, accounts, and static data. Identify SSI (Standard Settlement Instructions) / static data issue, provide remediation recommendations and/or analysis that helps to identify solutions.

Gather, validate and document business requirements. Facilitate discussions with relevant teams across multiple geographical locations (e.g. Markets and Securities Services Technology, Markets and Securities Services Operations, Static & Reference Data teams, etc) where necessary and ensure requirements are clearly understood by delivery teams.

Contribute to project planning and execution and ensure alignment with overall programme plan and objectives. Work with the Test Manager and Subject Matter Experts to co-ordinate the preparation of SIT (Systems Integration Testing) and UAT (User Acceptance Testing) test cases.

Work with Markets and Securities Services technology and Markets and Securities Services Operations to ensure complete and robust testing and go-live approach is supported.

Work the International Organization for Standardization regional leads and / or Markets and Securities Services Operations to ensure business readiness is complete before go-live.

Responsible for highlighting risks, issues and impact to project timelines to Workstream Lead / International Organization for Standardization Programme.

To be successful, you will

• Bachelor’s or master’s degree preferred.
• 8+ Years of experience in business analysis and Payments.
• Proven experience as a Business Analyst in the payments or settlements domain, preferably within a large-scale project environment.
• Strong capability in handling and analyzing large datasets with attention to detail. Familiar with Business Analysis & Concepts, Process Related documentation and User Testing.
• Expertise in payments with MT (Message Type) and MX (SWIFT Message Type defined in ISO 20022) International Organization for Standardization 20022 format.
• Strong problem solving and analytical skills. Organized individual who can manage multiple priorities with tight timelines. Excellent written communication skills to clearly and concisely present requirements in a manner appropriate to the audience.
• Proactive and self-starting and able to work autonomously on projects. Strong communicator and excellent at building relationships with peers, stakeholders and delivery teams.
• Experience and knowledge of the trade and payment lifecycle is ideal. Understanding of the Markets and Securities Services business. Understanding of the regulatory and market landscape

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HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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