HSBC Holdings plc Finance/FinTech

Pega CSSA, Pega Smart Investigation/Consultant Specialist

Hyderabad, India In person Full-time

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.

In this role, you will

Architect, design and develop end-to-end Pega applications using Pega PRPC, adhering to enterprise architecture, Pega guardrails and development best practices.

Implement scalable case management solutions, workflows, decision rules and reusable components to support business requirements and improve application maintainability.

Lead technical design sessions and solution reviews, providing guidance and mentorship to developers while ensuring scalability, performance and code quality.

Design and implement integrations between Pega and external systems using REST, SOAP, JMS, Kafka and other APIs.

Identify and resolve performance bottlenecks and collaborate with DevOps teams to improve deployment processes and CI/CD pipelines.

Work closely with business analysts, product owners and stakeholders to analyze requirements and translate them into effective Pega solutions.

Participate in Agile delivery activities, including sprint planning, reviews, retrospectives and other team ceremonies.

Troubleshoot and resolve Pega application issues across production and lower environments, conducting root cause analysis and implementing long-term solutions.

Develop and maintain solutions that meet security, authentication, access-control, performance and operational requirements.

To be successful in this role, you should meet the following requirements:

Hold a mandatory Pega CSSA (Certified Senior System Architect) certification and have at least seven years’ experience in Pega PRPC development and BPM solutions.

Have hands-on experience with Pega 7.x and 8.x, including Case Management, Decisioning, Rules, Activities, Data Pages, Decision Tables, Flows and Agents.

Demonstrate strong knowledge of Pega data modelling, UI/UX design in Pega, security, authentication and access-control mechanisms.

Have proven experience integrating Pega with external systems using REST, SOAP, JMS, Kafka and other APIs.

Be familiar with database technologies such as Oracle, SQL Server and PostgreSQL, with knowledge of AWS, Azure or GCP cloud deployments being an advantage.

Have experience working in Agile/Scrum delivery environments and familiarity with DevOps, CI/CD pipelines and Git-based version control.

Demonstrate excellent problem-solving, debugging and performance-optimization skills.

Communicate effectively and manage relationships confidently with business, technology and senior stakeholders.

Be able to work independently, lead development efforts and provide effective technical guidance to team members.

Have experience with Pega frameworks, including Smart Investigation, which would be desirable.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India

Job description provided by HSBC Holdings plc.
View the original posting